We have stayed at this motel several times in the past and loved it. However this time our stay was quite different. While the staff was super friendly and went over the top for us, the condition and cleanliness was not to be spoke of. There were no hairdryers in the bathrooms this time around, and they were still serving breakfast from behind the front desk. The pool had way too much chlorine in it and was very dirty. The hallways needed to be vacuumed, our room had a weird smell, the TV didn’t work right, and was not what I would expect with clean. This hotel need some updates and fixes. Definitely not up to par for a Holiday Inn
Gezinsreis van 1 nacht, 1 mei 2021
The hotel was nice. We were disappointed as we booked an executive suite but were given a double queen standard room. When asked they said third party didnt update and they were all taken. They said due to COVID-19 all pricing is the same. Also didnt get breakfast just a muffin and juice and asked to go back to our room. The pool was nice though.
Lynda, Gezinsreis van 2 nachten, 10 apr. 2021
It was odd. The elevator didnt work. The hallways had not been vacuumed recently but the place looked like it was fairly new. It was justbodd ro be so badly taken care of being so new. The rooms were nice. They cleaning person didnt replace the toiletries which was also odd there was a conditioner and a bar of soap. The body wash, shampoo was not stocked. Small details but very odd to see things obviously in a bit of disarray at this location.
richard, Zakenreis van 1 nacht, 5 apr. 2021
Started out great but only went down from there.
The front desk and check-in was great. That was about the only thing that was great. The bathtub held water after each shower so it was gross getting into the tub for the next shower. The elevator worked the first day we were there and then was out of order for the rest of the time. That made the day of our checkout quite difficult with the bags. It also made it crazy loud late in the evening with people coming and going on the stairs and slamming doors.
Gezinsreis van 5 nachten, 1 apr. 2021
Not as clean as I would expect of a Holiday Inn.
Neighborhood was good. Check in was efficient. We were very tired after driving 12 hours that day, so we got to the room and went to bed. In the morning, we got up and found ants in the bathroom on the floor and on the bathroom counter where our toiletries were located. We had to empty clean out our toiletries bags and kill several ants. We then noticed that there was food on the floor by the bed and near the window that we hadn't seen before.
Roxanne, Reis van 1 nacht, 5 mrt. 2021
They had not received my hotels.com reservation confirmation number when we arrived. Took 15 min for them to call you and get connected, the lady was hard to understand. Hotel staff was friendly and accommodating.
Zakenreis van 1 nacht, 25 feb. 2021
Me and my kids stayed here 2 nights. We had a good time swimming in the pool and the rooms were great because they had a fridge and a microwave. The pool area was not very clean and was out of towels every time we went there. The staff was absent from the front each time I went up to ask for towels. We also had to wait 10 minutes to check out because no one was at the front and they didn’t have a bell. Breakfast was not very good either. No one cleaned the room while we were there either, so all the trash had to be taken out ourselves and we had to ask staff for more trash bags, towels, cups. For the price there are definitely better hotels in Topeka.
Gezinsreis van 2 nachten, 19 feb. 2021
The was very friendly! Everything was clean and masks are required!! Couldn’t have had a better trip without them!!
Reis met vrienden van 2 nachten, 19 feb. 2021
Check-in was fast, Staff was friendly and Room was clean.
Matt, Zakenreis van 1 nacht, 3 jul. 2020
Furniture broken. Overall cleanliness was okay. Staff was decent.
Reis van 1 nacht, 2 jul. 2020