The best part about this hotel is by far the staff! Everyone I spoke to was pleasant, willing to help if needed and just seemed genuine when speaking to them.
Gezinsreis van 3 nachten, 18 mrt. 2021
To start off, The Shower head was interesting. It shot in the air and flooded the entire bathroom when used on the lightest setting. Elevator felt like death. I Was surprised I didn’t get stuck. The pool was simply a large dirty bathtub. The place said it was soundproof, but neighbors could be heard all night every night slamming doors and screaming.
Otherwise, the staff was really nice and the place was very clean. The Entrance was nearly impossible to find because you have to check in at what appears to be a host stand in a very fancy restaurant. All in all 2.5/5 stars because the staff was nice and the place had an amazing balcony. Location was also great. A block away from the beach.
Romantische reis van 3 nachten, 13 feb. 2021
Location is great. The room was perfect. Loved the floor to ceiling windows and balcony.
Romantische reis van 2 nachten, 5 feb. 2021
Very clean room, up to date amenities. The restaurant downstairs adds great value to the rooms. Great location!
Ominique, Romantische reis van 3 nachten, 29 jan. 2021
My wife and I enjoyed everything. However, Raul our host is home we enjoyed the most. He was very pleasant, helpful and is the major reason why we would consider coming back and staying at prime Hotel on our next trip to Miami. He was fantastic!
Jose, Romantische reis van 1 nacht, 20 jan. 2021
close to the beach and fancy restaurants.
Too crowded and you have to go through a narrow passage to the elevator every time through the bar/kitchen.
Zakenreis van 5 nachten, 31 dec. 2020
New Years 2021 stay
Great room and location, great housekeeping services under Covid conditions!
Plenty great restaurants very near by!
Well come back again , good value !
LAWRENCE, Reis van 4 nachten, 30 dec. 2020
2 Star Hotel in a 5 Star Location
I am surprised this hotel has received so many good reviews. It has potential, but there are some big misses. Starting with the good: the location is on the best block in South Beach. The SoFi neighborhood is amazing with parks, restaurants and a beautiful part of the beach nearby. The rooms are modern with big windows, wood floors, and a beautiful bathroom with an incredible shower.
Now the bad: There is no signage anywhere so it is hard to find the entrance. You actually have to enter through an unmarked, sad looking, uninviting restaurant door where there is a little front desk stuffed in the corner like an afterthought. This brand is clearly only about promoting its restaurants. I feel bad for the hotel itself as it gets no love at all. Without an actual lobby, it lacks that welcoming feel you normally get when entering a nice property.
Now the ugly: In order to get to your room, you have to take a nasty old elevator which is literally behind the bar in a busy server area. It is like taking the service elevator to your room every day. Not exactly cozy or glamorous. The rooftop pool" is old and dirty and no bigger than a tiny fountain pool with a few feet of water. There is no gym nor do you have beach privileges so you have to pay for a beach chair. There is zero investment in guest amenities. Service level is like a 2-star motel. The staff were friendly and location is good, but I wouldn't return here until they make hotel guests a priority.
SCOTT, Reis van 3 nachten, 22 dec. 2020
Valet parking wasn’t the best
Jessica, Reis van 3 nachten, 11 dec. 2020
South of city amazing location across from the beach
Reis van 1 nacht, 29 nov. 2020