Iberostar Tucan All inclusive

Overall, the best hotel in Playa for a family. we have been in many hotels in the area (Sandos, Reef and more). This is the best option. Expensive but the best. The food is very good, the service is very good. the resturants are better then resturanst I paid in full. The kids club are amazing people and team. The only issue that is not so great is the size of the rooms. they are small but, most of the time you are not in the room so it's fine.

It was a great trip. The staff is very friendly and always willing to assist you. The room was very clean. Very large pool, big enough so that you did not feel like you were surrounded with people. Are stay was wonderful. We will be going back. It is a older resort but it is well taken care of.

Stayed 11 days . Had blue wrist band and stayed in a junior suite in building #14. Room and grounds very well kept. Lots of lounge chairs available by pool or beach. Pool water refreshing as not heated. Buffet food mostly good with exception of Quetzal restaurant (food not appealing) Specialty restaurants all very good. Bonsai was fun and entertaining. Liked shows - On the Rock, The Show and Las Vegas. Staff friendly. Some things to consider - buildings are 3 story, no elevator. You will be asked to take a presentation for their club membership. Music from next resort is very loud and goes till 11:00 each night. No local bus, so taxi or walk to Playa. An Enviro fee was added to our bill (20 pesos per day) which was NOT mentioned on hotels.com page with hotel info. Our view was directly into forest and could watch monkeys in the trees .

Big, wide beach with lots of chairs. The food was pretty good. The property is treed. We usually stay in the more "jungled" properties. Peacocks and monkeys to see. The pool area is large, lots of water and room for your group. A special adult pool has a swim up and lounge areas that is really nice. An area of one of the large pools is 5.5' deep which cuts down on some kids. The buffets did not offer as much choices as other places I have stayed. I think we ate at all the restaurants and the food was quite good. Mostly liked the Italian restaurant. The deserts on the bars were better than most places I have stayed. This is trip #5 this year to Cancun/Playa. We hardly stay anywhere more than once and hope to stay at all of them. I could stay here again. We went with friends that are all about the big beach. It is more sand than most and good water. I am all about the food and it did not disappoint. It is a pretty property. The beds are very firm and I slept fine. The room was cool which sure helps. Staff was helpful but we got fussed at for taking desert to the nightly show. The shows we watched were entertaining.

The staff was wonderful and surely hard working - the food varied and generally well done - facilities solid, features (lobby, grounds, pools, beach) well tended - it was perfect for our 6 night stay. The wildlife (especially monkeys) a huge bonus..., the entertainment more enjoyable than I'd have expected - performers were great.