Tropica Bungalow Resort

We hebben al een klacht bij u ingediend over extreme overlast van lawaai uit de buurt. Ik had het hotel gebeld voor een rustige kamer. Ze hebben mij geadviseerd een duurdere kamer te nemen waardoor er niets te horen zou zijn. Nu blijkt dat elke kamer last heeft van geluidsoverlast. Oordoppen liggen standaard klaar maar helpen niet. Wij wachten nu op afhandeling van uw kant en hebben om restitutie gevraagd.

My Girlfriend and I stayed here and loved it. We like to party and the location is right in the middle of all the action in Phuket. If you don't like to party this may not be the best location for you. We could here the bass from the clubs in our room. That was not a problem for us but if you are seeking a quite stay go to a resort off the main drag of Phuket.

When I initially checked in they gave me a ground floor room which had a wonderful view of the rear of the bungalows in front (about 2.5m) & there air conditioning exhausts. This meant if you sat on your front "balcony", you'd be sprayed with the heat from the exhaust fans. When I went & asked them to put me somewhere else they 8ndicated I'd have to pay for an upgrade, which I refused. Eventually they put me in the room next door, a slight improvement. Another issue was paying a deposit, they wanted cash & informed me if I pay by credit card I have to wait a month for deposit to be repaid. I had 3 people at the same time telling me to pay cash, I paid by card & indicated there was no reason for me to wait a month for reimbursement. Otherwise, it was a pleasant stay.

The actual property is lush and green and tropical and a little oasis in the middle of mayhem. It's quite picturesque. However, it is adjacent to several nightclubs that pump out blaringly loud rave music until at least 2 or 3 am. The hotel supplies you with earplugs which you will need if you want to sleep. Other than the, the rooms are large, but a bit shabby. 8/10 in cleanliness. The pool is nice and a great place to relax during the day. That is the best feature IMO. Breakfast is also decent. Enough option to keep anyone happy. The beach across the street is not the best part of Patong beach, I think the beach is nicer toward the northern section of the bay, as opposed to the middle. Reception and staff were doing the best they could. I witnessed a lot of obnoxious guests coming and leaving and complaining and being annoying. You need to have the patience of a buddha to work there, but they did okay. Wifi was great. Summary: Room size was great Room condition could be improved Property landscape was fantastic Property location is good for town and walking around Property not on best part of beach Peaceful in the day, horrifically loud at night. Mosquitoes on lower level rooms, try for an upper floor. Wifi was very good and available everywhere 2000 baht deposit required. Breakfast was adequate to choose from.

Good hotel but water heater was broken in our room.