Place is ok. When visiting friends and the were not allowed to enter my room.
Roman, Gezinsreis van 8 nachten, 22 feb. 2020
Nice place to stay nice people professional
DOUGLAS, Romantische reis van 1 nacht, 12 dec. 2019
Excellent place to stay,the food is so good,and it has a beautiful view!
Gezinsreis van 2 nachten, 25 nov. 2019
I always had love this hotel, for the last 32 years I have been visiting once or times at year. This year the elevator was broken when arrive and by the second still not fixed by the second week. the staff is wonderful to carry your bags, but to get up and down several times from the upper floors can be exhausting. I love this hotel , but this time because summer vacation maybe was difficult to fix things.
FelisaHilbert, Gezinsreis van 1 nacht, 8 aug. 2019
Nice location! Great customer service! Front desk and rooms smell horrible.
Berta, Gezinsreis van 1 nacht, 2 aug. 2019
Great hotel by the Sea Wall
Great Service like always. Great location also
David, Reis van 1 nacht, 23 jul. 2019
The housekeeper was very rude did not clean the room in timely manner, when we check out I feel like we try to steel the remote control. We do not have the necessity to still any remote control. This time the staff did not was friendly at all they where rushing us specially the housekeeping.
Gezinsreis van 6 nachten, 17 jun. 2019
1.Location by the foreshore.
2..The Housekeeper on my 2nd Level was very pleasant.
1.Unfriendliness of the staff and their sense of ambivalence towards quests.
2.As a non-Mexican there was a hint of being made to feel unwelcome.
3.The lift was broken and having to use the stairwell was too much.
4.Wifi:did not work.If it did, it functioned for a few seconds and then cut out.Hence, using WhatsApp was impossible to make international phone calls.
Gezinsreis van 2 nachten, 7 jun. 2019
It’s located sort of central. You can take a 15 minute walk to the historic center of Veracruz, which is beautiful and vibrant at night. The hotel was ok for the price paid. We stayed for 9 days. After the 4th day they moved us to a different room one floor down because they had to fumigate the whole floor. I didn’t see any pests, but I guess that’s something they do from time to time to avoid having plagues. IF you’re looking for a quiet place to sleep at night, this hotel is NOT it at all. Every night teens or kids running up and down the halls shouting, loudly knocking on doors, and such. Staff was friendly, parking was convenient.
BabyDeer, Gezinsreis van 10 nachten, 30 mei 2019
I liked it because it was in front of the beach. Maybe the cleaning room services stole some of my things. No secure place to leave personal items
jud, Gezinsreis van 9 nachten, 28 mei 2019