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Hotel aan de rivier in Oswestry, met 2 restaurants en spa
The setting of this property is very nice by the canal.
29 aug. 2019
Great stay many thanks
6 okt. 2021
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
De spa is dagelijks geopend. Gasten jonger dan 18 jaar oud worden niet tot de spa toegelaten.
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Gasten kunnen gebruikmaken van persoonlijke beschermingsmiddelen, zoals mondkapjes.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen en gasten ontvangen ontsmettende handgel.
Gasten kunnen hier contactloos uitchecken.
Individueel verpakte maaltijden zijn beschikbaar voor ontbijt, lunch, diner en via roomservice.
Aangrenzende kamers kunnen aangevraagd worden, afhankelijk van beschikbaarheid. Informeer rechtstreeks bij de accommodatie via de contactgegevens in de boekingsbevestiging.
Voor sommige faciliteiten is de toegang beperkt. Voor meer informatie kun je contact opnemen met de accommodatie via de contactgegevens in de boekingsbevestiging.
Voor de veiligheid van gasten is deze accommodatie voorzien van een koolmonoxidemelder, een brandblusser, een rookmelder en een EHBO-doos.
De naam op de creditcard die bij check-in wordt gebruikt om bijkomende kosten te dekken, dient overeen te komen met de naam voor de hotelkamerreservering.
Deze accommodatie aanvaardt Visa, Mastercard, American Express, pinpassen en contante betalingen.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
The stay was great, staff where friendly, great facilities to use and the dinning room/food was 10/10. The only thing that I thought let down the hotel was the dated bathroom and entrance/hall ways. Overall I would definitely go back if I need to stay in the area.
Reis van 1 nacht, 30 sep. 2021
The staff in the restaurant were young and lacking supervision. They stood around not really knowing what to do and looked exhausted. We waited a long time for drinks to be served, table to be cleared. I do not think this is a reflection of their capability but a lack of direction and perhaps training from their management. We also ran out of toilet roll, as there was only half a one left when we checked in. There were plug-in air fresheners in our room, which I felt was unusual, when turned off there was a musty, almost sewage smell coming from the bathroom.
Nancy, Reis van 2 nachten, 28 aug. 2021
We went for a one night stay for my husband's birthday and really enjoyed ourselves. We were able to use the spa facilities from the moment we arrived up until 4.00 p.m. the next day (after checking out at 11.00 a.m.) so that was a huge bonus - it meant we could go out for a few hours after breakfast, do some sightseeing (there is plenty to see and do) and then have another spa session before heading home. The evening meal in the restaurant was also very good (and reasonably priced) so all in all, we would recommend this hotel
Hyun, Gezinsreis van 1 nacht, 26 aug. 2021
On arrival we were given a room on the 3rd/top floor & the one & only lift wasn’t working, we are both 69 years old & had to struggle up the stairs with our luggage. We were told the only availability for dinner was 6pm or 8.30 so we chose 6pm, although it was quiet at the time it took half an hour to get our drinks & an hour for our food , we ordered a second drink when our food arrived & that took half an hour to come as well .we ordered a dessert at 7.30 & by 8pm it hadn’t arrived, so we said cancel the dessert & give us the bill , she asked why we cancelled the dessert so we said we’ve been here for 2 hour & had one course and people on the next table came at 7pm and had been served 3 courses . The waitress went to speak to the manager, when she returned she was very stroppy didn’t apologise & said your free to go & walked away . Our intention was not to get a free meal but to enjoy a nice meal with good service , we will not recommend this hotel to anyone
David, Reis van 1 nacht, 16 aug. 2021
Tatty room: scuffed walls, ripped wallpaper, furniture coated in vinyl that was peeling & cracked, mismatch cups on tea set Awful bed: 2 doubles pushed together both different heights meaning there was a drop in the middle of the bed Light fittings & smoke detectors dirty! Filthy bathroom: thick cobwebs under sink unit, mould on tiles that I removed by just running my finger over, rusty shower shelf with mould, black mould in the silicone, dirty make-up stained shower curtain We had a complimentary bottle of sparkling wine (nice touch) presented in a dirty wine cooler. It had water marks and needed a good wash and polish. The label on the bottle was ripped and peeling away so looked messy too. Dined at the hotel’s Waterside restaurant, the menu was nothing special a little dated. Lots of very young staff with no guidance from anyone more senior so more of a social for them rather than tending to customers. We witnessed multiple members of staff walk past a smashed teapot outside only to wait for a customer to point it out before they cleaned it up. I ordered a French Martini then asked for a kir royal to be told they hadn’t had any raspberry liquor so what that used to make the first cocktail is anyone’s guess. Our food however was lovely. Breakfast was also very good! However would of preferred a cafetière for coffee rather than a coffee machine, an extra toaster would also be useful. The outside patio area needed a good weed also. Spa facilities however—EXCELLENT!
Ashley, Reis van 1 nacht, 13 aug. 2021
The spa & hotel were nice but the service at waterside restaurant was a unsatisfactory
Ian, Reis van 1 nacht, 24 jul. 2021
Will definitely go back for another stay
Paul, Reis van 1 nacht, 22 jul. 2021
Lovely clean friendly delicious food and wine very relaxed after sauna mum had a lovely facial.. quiet and helpful staff Will be returning soon well worth it Thank you xx
Dot, Gezinsreis van 1 nacht, 20 jul. 2021
We have stayed there twice before. Has everything you need but bathrooms rather small considering executive room. Food bit basic but ok for short stay. Good location for getting about area.
Romantische reis van 2 nachten, 16 jul. 2021
The hotel overall was very clean and comfortable but we asked for a quiet room and could not sleep very well due to the noise all night of the A5 road which was busy all night.
Cynthia, Reis van 1 nacht, 4 jul. 2021