Nice welcome, very nice place. Will plan to "kamegen".
Gezinsreis van 2 nachten, 15 aug. 2019
Comfortable accommodation and great service complemented by a fantastic restaurant. Unfortunately the beach is battered by a prevailing South Wester and the sea is not suitable for swimming due to the coral floor and rough conditions.
The hotel offers excursions but could do a lot more to compensate for the lack of swimming possibilities. Take the day trip to the blue hole, waterfalls and other beaches by privatecar.
Nigel, Romantische reis van 7 nachten, 24 jul. 2019
Nice boutique resort with excellent food and service. Highly recommend.
Simon, Gezinsreis van 7 nachten, 24 apr. 2019
Great villas. Great food. Poor service
Amazing location with lovely villas. We had the villa with the private pool on the beach which was really nice. The villa was nicely decorated, really stylish and nice finish touches. One of the best villa we stayed in Santo. The rest of the resort is the same standing and even though the villas are next to each other, you don't see the bungalows near by and you feel you have your own space.
Great spa as well!
Food at the restaurant is excellent! Highly recommend to have lunch or dinner there. Not much around anyway.
Great to have a free shuttle every morning to Port villa.
Big low point was the service. The three times we ate there, we had to wait quite a bit to first have the menu and then get served. We even waited 1 hour the last night...(they offered us a glass of sparkling to compensate). But the worst was the chef from the restaurant who was arrogant and rude. Although we complimented him for the food (after waiting 1 hour), he did not look at us or say anything, and left with a arrogant look.... Really disappointing especially for the last night of our honey moon...
Managers and staff are okay but we were expecting more for the price and the standards they promote. Not interactions with guests and they did not come to see us at any time. Although they asked us if it was a special occasion (honey moon), we did not have any special treatments or even attention. (compared to cheaper villas we went where we were offered champagne)...
Romantische reis van 2 nachten, 4 jan. 2019
Solid boutique beach resort. Good staff who are accommodating but may not always get all details clear ahead of bookings so double check. Unsheltered beach can be windy. Down a 7K rough road so best for private beach chill but not a base for site seeing as transport is expensive and takes time.
S, Reis van 6 nachten, 28 aug. 2018
Potential to be perfect
We booked a beach view villa but when we got to Villa 6 there was no beach view at all - some water glimpses - we were very disappointed as we booked to stay here for our silver wedding anniversary. The location is spectacular and according to their own website “these villas all enjoy stunning views of our famous Tamanu Beach.” So this is what we expected. As they were fully booked we were could not be moved. We also queried the ‘welcome pack’ we were supposed to receive only to find it was a drink we got on check-in - bit misleading on that too! A few other hiccups also marred the start of our stay - no lights in shower or main room, no wifi, TV did not work and the shower did not drain so on first use it overflowed into our bedroom. These has to wait to the next day to be fixed except for shower and wifi. We had no working wifi in the villa during our stay at all.
On more positive notes the rooms were immaculately clean and housekeeping were great. The bed was firm and comfortable. The staff did accomodate a request for our special anniversary dinner in the chapel. Rosy is an asset to the resort and probably wished we engaged with her on the other issues instead of the local manager.
Overall we had a fabulous time in Vanuatu and this resort has the potential to be perfect. It was lots of little things that unfortunately let it down from a 5* stay.
NMG, Reis van 4 nachten, 5 aug. 2018
Romantische reis van 1 nacht, 4 dec. 2018
Elyse, Reis van 5 nachten, 31 dec. 2019
Reis van 1 nacht, 24 nov. 2019
Reis van 4 nachten, 21 aug. 2019