The only positive is the location.
Arrived mid afternoon on a Saturday but reception is only oped 5.5 days pw. Key is obtained from a safe using PIN said to be provided. No PIN advised on booking confirmation and it was only later revealed that number was advised by EMAIL (not SMS) to which I did not have immediate access to.
No lifts are provided resulting in having to drag heavy luggage up several flights of steep stairs.
Cleanliness could certainly be improved.
Unable to have any defects rectified promptly due to only 1 staff member being on duty (receptionist)
Would NOT stay here again.
GraemeRudd, Romantische reis van 4 nachten, 18 dec. 2020
Two nights thursday friday, perfect location, Many many restaurants within 5 minutes walking, Casino 10 minutes walk away, tram 4 minutes away
BRETT, Reis van 2 nachten, 9 dec. 2020
Fridge had been left on lowest temp and it froze my salad and drink before I realised. I fixed it, but then ice had melted and I had to mop up water.
My room key didn't work very smoothly - I mentioned this on check out and the reception guy said he'd look into it.
Reis van 4 nachten, 20 feb. 2020
The fire alarm was faulty, kept beeping for 2 days. They had to call the firefighters in to fix it. The batteries in the remote controller were off, needed to change. The place is super noisy on a Saturday night. The weekend reception stuff doesn't even speak proper English. I was treated like a liar. A place to avoid.
Joy, Reis van 4 nachten, 18 feb. 2020
Reception very friendly and helpful. Floors had not been cleaned before my visit. Several items in the room were broken, I mentioned these to the property manager at reception who said he had told the owner about these months ago. Would not stay here again.
J, Reis van 6 nachten, 11 jan. 2020
Only got one towel for a two person stay. I asked reception the morning after we arrived, but despite being promised an extra towel "sometime that day", it never arrived. This was a 6 night stay. Sliding doors to balcony very stiff to open and close. No fly screens on any windows or sliding doors. Mattress needed replacing years ago; it was incredibly uncomfortable. This place's only saving grace is being only 250 metres from the Convention Centre, which certainly made things easier during a long conference.
Romantische reis van 6 nachten, 11 jan. 2020
Sadly the previous guests ignored the no smoking rule and the apartement smelt of cigarette smoke.
Took some time to air, however, Aruba is well located, well priced and we enjoyed our stay
Steve, Reis van 2 nachten, 8 jan. 2020
The resort is convenient and pool is perfect to hang with the family and refresh. Manager is friendly and welcoming. Our room was a bit run down. One chair was ripped but covered with a sheet. Could do with an update. But the property is well priced and perfect for a family or couple who don’t spend much time in their rooms.
Romantische reis van 2 nachten, 14 nov. 2019
Close to where I wanted to be. Nice lat out with nice piol. Had to carry my heavy luggage up many flights of stairs as there are no lifts.
Cleanliness was poor in some areas, TV was ofd and blocked For free to sir TV- just sport channels worked. Dank smell in room.
Kaz, Zakenreis van 2 nachten, 13 nov. 2019
No Suguar, room was very dated and in rough condition. Bed head fell off the wall. Fridge was half full of frost. Was phoned and told to get out 15 minutes before checkout time, when we checked out, we were told we were booked for another two days and they denied phoning me. So noisy from automatic door closing of other guests rooms. Great location, pool was good.
Reis van 2 nachten, 23 okt. 2019