Alam Bidadari Seminyak Villas

We had booked the last 8 nights of our 16 night stay in Bali. When we arrived at the Alam, we were incredibly impressed with the villa and greeting. Although we thoroughly enjoyed our stay, one must be aware of the noise levels coming from the street as it is filled with perpetual vehicle noise. Due to the locale, this cannot be avoided. It was the only major downfall for those like us that were looking for our zen as it could have been due to the wonderful surrounding of our villa. Apparently the inner row of villas is more quiet. The daily breakfast service was great. Daily cleaning wasn't consistent. We had been treated twice to what should be a daily cleaning event with regards to the maid service, the rest of the time, they did what they had to. Now that wasn't a bad thing but those two days that they made the room look and smell wonderful were now expected daily and I believe it should be daily when asked for. Unbeknownst to us, we had the pleasure of speaking with the new property manager. She advised us that she was there to return the Alam to the resort it once was. It truly doesn't have far to go and she recognized the areas in need of improvement. Would I stay at the Alam again? Yes, but if i wanted zen, i would ask that I be placed on the inner row of villas for such a long stay.

Experience was good the villa was amazing except that the sheets and pillows had blood spots and was not cleaned or changed by room service. Front desk was very kind and helpfull. Stuff are so kind.

The property was amazing and the staff too was courteous but the room though huge and excellent, require proper maintenance. I was checked into Villa no 7, where the first night the air conditioning was not proper and I couldn't sleep well. The next day I was shifted to villa number 2 where the air conditioning was great but the bathroom required full maintenance. The shower didn't work properly. The tub had the indication of the hot and cold on the wrong side and that caused me a little problem. Plus the Mosquitos in the room didn't let us sleep.

THE HOTEL CHARGED US $700 FOR 2 NIGHTS THEN ON CHECK IN MOVED US TO ANOTHER CHEAPER HOTEL THAT COST $300 ALAM BIDADARI REFUSED ANY CREDIT AND THREATENED US. WE WERE AFRAID AND WE CHECKED OUT EARLY FROM THE CHEAPER HOTEL. FINALLY THE MANAGER MET US AFTER WE COMPLAINED AND GAVE US $100 COMPENSATION. THIS HOTEL WAS FULL YET THEY ACCEPTED OUR BOOKING AND PUT US IN A CHEAP DIRTY HOTEL. THIS IS WRONG AND BEWARE THEY WILL DO THE SAME TO YOU