Overall pretty disappointing
My partner and I had booked a night here in October but had to postpone it due to Covid, so we were super excited to finally escape Melbourne this weekend for the first time in months and come down to Anglesea.
Unfortunately the resort was a bit of a let down.
The resort in undergoing some renovations so the restaurant is only available for room service and pool isn’t available at all (which isn’t mentioned anywhere and is something we had been looking forward to using)
We were able to hear people using he showers in guest gym next door from inside our room which wasn’t terrible but definitely wasn’t great.
When we first checked in we were able to park outside our room however when we came back from dinner later that night there wasn’t an available car space anywhere inside the hotel so we were forced to park on the street about 100 metres from the hotel. I don’t know why they couldn’t just all cared a car park per room like a lot of resorts/motels do.
However the most disappointing thing was the lack of cleanliness - when we checked in there were dirty finger prints over the handle of the fridge door in our room, there was residue from food and drink in one of the mugs and bowls in the room and
Bradley, Reis van 1 nacht, 13 nov. 2020
Friendly staff and great family hotel in Anglesea.
Gezinsreis van 2 nachten, 26 sep. 2020
I had high expectations when booking this trip but felt very let down. I ordered a room with continental breakfast daily which I was really looking forward to and made this hotel stand out from the rest in the area only to be told that they don’t do breakfast. While I was refunded my money it was still a let down. When given the key I wasn’t given a map and had to screenshot the wifi login and password and was left to find my own way to our room. The room was missing some welcoming touches such as a welcome pack, the number for room service, maps, info about on site facilities and/or local numbers for local businesses/taxi etc. I feel for a highly rated hotel it offered us less then most caravan parks we’ve stayed in. The room was clean, the bed was comfortable and the pool was warm. The spa was also I feature I was looking forward to which was a let down as it also wasn’t available. The menu for the restaurant lacks fun and flavour and is not really family friendly. The Parma and gummy shark was nice but the pizza menu was lacking Family favourite toppings forcing us to order from a local pizza place. The stay was okay but far from the luxury of a 4 star hotel on our particular visit! Hope you have better luck if you’re choosing to stay here!
Melofbacchus, Gezinsreis van 2 nachten, 24 jul. 2020
Clean, great beds, perfect for the family. The staff were very friendly and accommodating
Lisa, Gezinsreis van 1 nacht, 16 jul. 2020
Clean resort which provides for all travelers with lots of activities for kids or day spa or nice restaurant for couples.
Mat, Romantische reis van 1 nacht, 27 jun. 2020
They have everything you need at the resort from a heated indoor pool to a restaurant on site. Room was cozy and the day spa was amazing and so relaxing.
Casey, Romantische reis van 1 nacht, 11 jun. 2020
The restaurant food was second rate- all else good
Gezinsreis van 2 nachten, 5 jun. 2020
Would stay again
Great location, comfortable large rooms, great facilities.
Cassandra, Reis van 1 nacht, 25 mrt. 2020
While my wife and I only stayed here overnight to attend a wedding, the room was very clean and spacious, and check in/out was very smooth. Reception are very friendly and helpful too. The amenities appear fantastic - probably an ideal place to bring a family (pool, tennis court, trampoline area). Will stay here again when I’m next in Anglesea.
Dylan, Romantische reis van 1 nacht, 20 mrt. 2020
Cleanliness, so much to do, everything is in walking distance
Tara, Reis van 1 nacht, 17 mrt. 2020