Aziza Paradise Hotel

So, it’s truly got a nice pool. Rooms are great, showers are great w good pressure and really hot showers if that’s important. The staff is wonderful and hardworking, promot, great service. Rooms are clean, linens quickly supplied. However.... there are some safety concerns around the pool we encountered as a family with a 6 & 9 yr old. The design of the pool has the frog fountains intake right inside the pool about 30-centimeter under the surface. My nine yr old is a great swimmer and was exploring around and while underwater his arm got sucked into that intake, please be aware that the suction is extremely strong, it sucked his whole hand and wrist into the intake. As he was underwater at the time he had to fight to free himself. It all happened so fast, I though he was just diving but little did I know he was fighting for his last breath. Luckily in a desperate move he was able to free himself before he drowned, he came up hysterical crying with a severe bruise on his wrist. I immediately brought this to the attention of the management that there should be a grille over the intake or a sign posted to make pool users aware of the danger. Over the next 3-days nothing was done, no one was warned and no grates were installed. I have a feeling the issue was quickly forgotten by the management. I just want to warn other families. The other hazard is the uneven pool deck, which has a lip around causing you to constantly trip, especially in the dark when the pool lights are off.

Trip was short but nice. Internet was super slow unfortunately. We had a free breakfast and it was really good.

This hotel is noisy, not clean, towels are Ripped and old. Their WiFi is not working when we arrived, the business center computer is not working. Every move at this hotel u have to pay. Pool is dirty. I’m not really happy with this hotel and will never return again.

Since owner is chinese, they charge everything even a bucket of ice. As if it’s a cheap budget hotel! Receptionists are a snob and have attitude problems. They arent that friendly. I dont know who train them but they arent doing a good job. They are so unaccommodating. Even while on the phone for inquiries, they sound like a snob. Maybe they arent happy with what they are doing. Rooms arent well mantained!!! Looks good in pictures but dont be deceived! A LOT OF IMPROVEMENT NEEDED. Food sucks BIG TIME! Dont be greedy no one will return in your sucky hotel. Toodles! And btw one of your receptionists was handling a problem with foreigners and she said something in tagalog that’s foul while handling arguments. Sooo cheap and way too rude!!!

Great pool and Staff we love it outside there.... room not so clean and bed very hard for us.i hope they will update room.. tv channel not good.. network very bad.. we will go there again but only for eat food are great and Swmming