Dreams Sands Cancun Resort & Spa

We were really not pleased with our stay a Dreams. The food truly is sub par from the buffets to all the a la carte restaurants. We were in Tulum for a week before our stay at Dreams and the food quality was just night and day. Someone else commented that it was like Denny's and sure Denny's can hit the spot on a given morning but 3 times a day for your entire stay??? And the most frustrating thing was the quality of drinks. We did not have one decent cocktail while at Dreams. It's hard to explain. It seems like the mixers they use are cheap sugary imitations style juices that are more like syrups. It was truly frustrating. Being in a tropical location i don't know how they are not using fresh natural fruit juices to make cocktails. The two bright spots were the friendly staff and the location as you can walk to restaurants and bars close by. Would not recommend staying here while in Mexico.

I hope you can read my review before thinking on booking here. The hotel is nice, amazing beach and comfortable rooms but if you’re coming to have a nice meal with delicious food DO NOT get it here, my boyfriend and I got all inclusive cause we didn’t want to go out to eat and look for a place and we thought 4-Start hotel food must be good but NO it DID NOT, I’m from Veracruz and I we had dinner at the Mexican restaurant, their food was bad, super salty and not tasty at all, on top of that they take forever to bring it to the table btw the drinks not good, is better to get shots or on the rocks. The only good thing we got was French fries by the pool area. When ordering alcohol ask for the one of your preference or they will give you the one the serve and is horrible!!!

Everything cleaning love the place the people at the staff very nice

This property is good value for what you pay. It s a family oriented facility with many amenities for the kids and adults. The rooms are ample ad kept clean daily. Food services are as follows: buffet is c- and and could use better food lineup and presentation, service is good.; 4 specialty restaurants are B . My favorite was the Mexican Grill that serve the best Sautéed Octopus I’ve had worldwide. Saluted the Chef for his amazing grilled octopus dish. Service for all specialty restaurants was generally very good with friendly and helpful staff. Overall: if your with a family or solo on a budget this facility great and will give you a loud bang for your buck. The best thing I like about Dreams Sands is it’s wonderful calm north facing beach that is fun and clean for adults as well as kids. Would go back again? Yes

I dont usually write reviews but I feel the need to mention a few things. Hotel was beautiful, well kept, employees were very attentive. The food was delicious, options were limited due to covid 19 but we knew that. Came on this trip with my mother and we were both in awe. We were planning to come back again next year, but something threw us off about this place. The housekeeper knocked on our door the night before our flight at 9.30pm. She knocked one time and quickly tried to open the door, but luckily I had the lock on. Once I told her not to open the door, she asked me if I needed shampoo or soap. I dont know if I am over reacting, but people don't just don't come knocking late at night for those reasons. If she were to knock on my door from 9am to 5pm, I would understand, but to come knock late at night was very scary for my mother and I. We're in a country we aren't familiar with and the first thing that came to my mind is that we were going to be robbed if I opened that door. We couldn't sleep for the entire night, and we were exhausted on our way to the airport. For this reason, I will not be coming back.

Very nice hotel! Very nice view! It was kind of hot in the hall ways but that’s was it

I do not recommend it they have very good photos on the page but the rooms are old and dirty there was sand since we arrived the refrigerator flushed water and did not cool, there was hair in the shower and the toilet was dirty and crooked they need to improve the facilities is very little quality for what they charge

Very nice and I love it so clean and beautiful Close to a lot of restaurants

This Hotel Was Way Less Then Expected. The First Night The Air Conditioner Didn’t Work. I Had A Ocean View Room That Looked Like A Standard Room. The Food Was Not Great. At One Point The Kids Pool Was So Dirty & It Took Me Asking 5 Ppl Before It Actually Got Cleaned Minimally. The Best Thing About This Hotel Was The Customer Service. They Were Very Accommodating & Treated My Toddler Soooo Nice!

The service was great . Room was decent, the food was great The Breakfast was ok. The entertainment was fun. It’s a real FAMILY PLACE. If you have kids they will love it.