The photos online looked amazing; it seemed to be the perfect stop-over after 8 hours of driving for a good night's rest. The receptionist was a little surly on check-in, and seemed rushed through the introduction, but all admin was taken care of. We had a lovely dinner and drinks at the bistro and bar where the staff were very accommodating and friendly. Our room had not been swept, there were still ashes in the fireplace, and general maintenance seemed lacking. After dinner we turned in to find that there was no hot water - not that there was water that didn't get hot - there was NO water (hot) from any of the taps; so cold shower it was. We were too tired and it was too late to try and find someone to have this see to. I had hoped that this place would be one we could return to for a longer stay. It has great bones and potential to be great, but it needs attention to maintenance and cleanliness urgently.