EVEN Hotel New York- Midtown East

Nice and convenient

I was so disappointed. First you walk into a hallway and have to take the elevator to the second floor where there's a check in desk. No real lobby. The room was so small you could not open your suitcase and walk in the room. The room has workout equipment and the TV has work out routines but there's not enough room to do them. So claustrophobic. They charge $28 destination fee. They call it their resort fee. This place is no resort.

Very good

Overall, the hotel was great. Great location and friendly service. Room was pretty spacious and clean. Loved the fitness room. Honestly, I had just 2 issues - first, I don't recall seeing anything about the $50 security deposit and the $28 resort fee. I was told that the $28 would be taken out of the $50 and then the rest would be credited back to my credit card. Resort fee? To use fitness room, store my luggage, really? Very frustrating. Also, while my daughter and I LOVED the fitness room, I was a bit disappointed as there were 2 Peloton bikes. I was excited to try them because I'm thinking of purchasing one. Then I found out that one needed an existing account to use them. Perhaps the hotel can have an account that guests can use while they stay there.

Well located hotel, nice facilities and staff overall helpful. However the price is high (in particular the unjustified hotel fee for internet and a drink voucher for only one person despite our room paid for 2 and 3 nights... ridiculous)