Hotel 65

Mediocre

For the price I paid, I can't really complain, The room was good for the price paid and location of the hotel was ideal for the O2 Shepherds Bush where I was seeing a gig. However, I would not stay here again. A combination of street noise and noise from the room next door meant I got a very poor amount of sleep. At breakfast a staff member sat me at a table with other guests I did not know which I found to be incredibly awkward and uncomfortable. If I'd been asked, I'd have been happy to wait until a table had opened up, but this was not discussed with me - I was just instructed to sit where the staff member pointed me. Whilst overall the room was very good - the shower did not work properly, only giving a trickle of water and there was no shower gel provided.

My wife and I are approaching 80 years old, we requested a room on the lower floor a week in advance, they put us on the 4th floor, no elevator.. Breakfast was as expected but promptly at 9 AM we were ushered out of the dining room in the middle of our meal. Cleaning staff would wake us several times before 10 AM until we got up.The front entrance is also a garbage collection point , unsightly and no doubt a health concern.. In general staff were unfriendly or unable to communicate in English.

Toilet flush not working; no A/C in the room

Staff is helpful and friendly. There was a strong smell of sewer from the bathroom. Overlooking Shepherd's Bush road, it was very noisy. The TV remote had clearly never been cleaned.