Hotel Angelica

De beschrijving kwam niet overeen met de kamer die we kregen. Hotel was overboekt en we sliepen een verdieping lager. Mensen waren super vriendelijk.

Pretty good accommodation. AC not very cold.

Great location and very friendly host! Will recommend.

Close to train station and point of interested, the owner are very friendly

The hotel charged me 3 times the fees that they should charge. Firstly I am supposed to pay at the hotel when I booked via hotels.com but they charged my card straight away. Then when I got to the hotel they charged the same card twice. I got the SMS notifications and told the hotel. He promised to sort it out but now my credit card statement shows double charges. I now have to lodge two complaints and stop my card. Hotel location is convenient and condition OK but strangely there is no toilet seat in our room! We had to do a make shift toilet seat using a towel ... despite that we were reasonably OK with it when we were there, but now I can’t believe I have been charged 3 times the fees!!!

Classic Roma is a myth, it has been taken over by another company. We arrived, walked up and down looking and asking for it. Eventually located it through some assistance. No name anywhere for our booked hotel. It is now under Rome Art Hotel. Reception staff friendly and helpful. Room located in another building to where you check in. Room has very cheap furniture, drawers don't open, door to bathroom did not close, bathroom sink had no plug or grate, so easy to lose stuff down the drain. Housekeeping on two occasions unlocked door and came in, whilst we were there - they did not knock. Bed was comfy, room was clean.

Hotel Angelica is a perfect budget hotel. When we booked the room we weren't expecting anything special, HOWEVER, Angelica and her family welcomed you very warmly and were absolutely charming. Our gem of a room had a roof terrace with spectacular views. The hotel is perfectly situated for the trains (which we used). We would definitely stay again.

Angelica had overbooked and placed us in Katie House. It was fine, very comfortable, good location. The problems didn’t begin until we had checked out, and continued our travels. We stayed here June 9 - 12, 2019. Although we had paid in full in August 2018, we were charged two more times after our stay. I did not know this until two weeks later, and have been trying ever since to have you issue a credit. I currently have been charged by my credit card company almost $1500.00. Please take care of this situation as soon as possible.

This family run hotel was very convient and the two ladies that worked it and owned it were so sweet I would most certain come back if I ever went back to Florence.