Hotel Angelica

De beschrijving kwam niet overeen met de kamer die we kregen. Hotel was overboekt en we sliepen een verdieping lager. Mensen waren super vriendelijk.

Close to train station and point of interested, the owner are very friendly

The hotel charged me 3 times the fees that they should charge. Firstly I am supposed to pay at the hotel when I booked via hotels.com but they charged my card straight away. Then when I got to the hotel they charged the same card twice. I got the SMS notifications and told the hotel. He promised to sort it out but now my credit card statement shows double charges. I now have to lodge two complaints and stop my card. Hotel location is convenient and condition OK but strangely there is no toilet seat in our room! We had to do a make shift toilet seat using a towel ... despite that we were reasonably OK with it when we were there, but now I can’t believe I have been charged 3 times the fees!!!

Classic Roma is a myth, it has been taken over by another company. We arrived, walked up and down looking and asking for it. Eventually located it through some assistance. No name anywhere for our booked hotel. It is now under Rome Art Hotel. Reception staff friendly and helpful. Room located in another building to where you check in. Room has very cheap furniture, drawers don't open, door to bathroom did not close, bathroom sink had no plug or grate, so easy to lose stuff down the drain. Housekeeping on two occasions unlocked door and came in, whilst we were there - they did not knock. Bed was comfy, room was clean.