Unfriendly Front Desk Personnel
The hotel was clean and it was a nice place to stay, but the lady working the front desk was less than pleasant and set the tone for our stay. The night lady tried to throw my granddaughter out of the pool even though we had another 20 minutes before 11 pm. The front desk people were less than accommodating. Don’t ask if more yogurt will be out for breakfast because you’ll get a stern “no”. Two of the front desk personnel really need jobs that don’t make them deal with the public.
Juanita, Gezinsreis van 2 nachten, 26 feb. 2021
Clean hotel, the woman who checked us in was great. The older woman who was staffed during the day shifts was a very rude lady with zero customer skills, hotel should just keep her in the back away from guests. Maid services were great and very friendly ladies.
Gezinsreis van 1 nacht, 25 feb. 2021
It was close to the track that we needed to be at. Clean.
Romantische reis van 3 nachten, 14 jan. 2021
Very pleased with my stay! Hotel was clean and staff was very friendly. Bedding was very comfortable! Hotel is right on snowmobile trail. Pool was open and area was clean.
Breakfast was delicious, too. Will be back next year!
Karen, Reis van 2 nachten, 8 jan. 2021
Very clean. Comfortable beds. Breakfast available.
Gezinsreis van 1 nacht, 27 nov. 2020
The first room that they put me in had a squealing heater.. I noticed it before I even put my bags down, and so I went right back to the desk to see if they had another room that didn’t squeal available. The young desk clerk acted upset with me ( being covid - they would now have to mark the room as “ unclean” in order to give me a new room). Then he proceeded to tell me that all the heaters make a noise when they start up- and it would go away. I asked him if he would come up to the room himself to heat the sound I was referring to— he acted frustrated with me, but came to the room. He went to the heater and removed some filters and fussed around a bit— it didn’t get any quieter. So I asked him if I could get another room so I could sleep. He said sure and then told me again that he would have to mark this room as unclean.
In the end I was placed in a second king suite ( same kind of room as I was booked in) and had a decent rest.
The morning front desk clerk was very sweet. So overall the stay was good. I just think the young clerk was not trained well, or was having a tough night.
Elisabeth, Zakenreis van 1 nacht, 12 nov. 2020
Nice pool and hot tub that’s where average and comfort they had a Hot and cold breakfast to choose from and staff was very friendly.
Gary, Reis van 1 nacht, 7 nov. 2020
We really enjoyed our stay. Very clean, comfortable and the staff was very friendly and welcoming! I would definitely stay there again!
Deanna, Gezinsreis van 1 nacht, 17 okt. 2020
Will come again.
The only issue was that we couldn't get the coffee maker to turn on. Very friendly staff. The breakfast was wonderful. Clean room with lots of amenities.
Gail, Gezinsreis van 1 nacht, 10 okt. 2020
Nice clean property. Great service. Close to all north woods activities.
Bear1, Romantische reis van 3 nachten, 8 okt. 2020