Great hotel! Views are breathtaking, Amazing staff except the reception staff that was borderline rude. The food is good and very clean (ate raw vegetables without any fear).
Spa is below expectations. Masseuse is sad to be here.
Carine, Reis met vrienden van 2 nachten, 20 aug. 2019
An experience in many ways
Wonderful staff. Always a smile and polite. Well run resort.
One thing, I think the lodge should check- there Nile river boats. Ours stopped working by the hippo pool.
Motor koncked out.
For 35 minutes we paddled to keep away from a 100 hippos.
The skipper pulled out one paddle that was only a 1/2 piece. To go out with one paddle and that one being a broken half is not acceptable. Also took at least 30 minutes for another boat to come to rescue. We were 10 minutes floating from lodge.
Was a tremendous scare to my wife.
Dave, Romantische reis van 3 nachten, 19 mrt. 2019
Reis met vrienden van 1 nacht, 7 mrt. 2019
Paraa was great! Needs a little updating, but the staff and service were great. We had a small misunderstanding when 1 room was to occupy 3 people, not 2. But overall, things worked out well and the management corrected and compensated us for the problem.
Brenda, Reis met vrienden van 3 nachten, 26 nov. 2018
The best hotel in Murchison Falls National Park, so
Linson, Reis van 1 nacht, 5 nov. 2018
Overall the main reason for staying at this lodge was the game drives. As this property is located on the north side of the Nile there is no need to wait for the car ferry crossin, this gave us an advantage of being the first ones in the park for the safari.
Although the location is great there were a few areas of concern. Our bedsheets has a stain before we had even slept in it. Although quickly rectified by house keeping it made for a very uncomfortable stay. The rooms are very outdated, an awful smell in the bathroom. The showers are tiny and the shower curtains looked like they were about 30 years old. Some of the paint was peeling on the walls. The food is bad, it’s a buffet at all times of the day and looks very repetitive and not appetising at all. At the evening bbq we had one of the waiters kiss his teeth at us because we had no idea which waiter had served us our drinks, highly unprofessional. They clearly need a better process of remembering the drinks given to their customers. The literature in the bedroom is full of spelling mistakes, it doesn’t take a few minutes for someone to proof read. This just made the lodge feel very ammature.
Overall good location is the only positive I can give. The lodge is in need of an upgrade, it doesn’t appear to be aging well. For the price they charge I would expect a few amendments to be made. It feels very 2-3 star at max.
Jini, Reis van 2 nachten, 2 nov. 2018
The hotel is very old and not well maintained. Some things are even broken and can easily hurt people. The food was also bad, half of each meal were onions. Not at all what you would expwct for this price.
Reis van 3 nachten, 6 okt. 2018
Was just traveling through. Was so happy to land here.
Mary, Reis met vrienden van 1 nacht, 27 sep. 2018
The accommodation was good. Staff are friendly. Food NOT good!
Arnel, Reis van 3 nachten, 31 aug. 2018
Comfort in the middle of a jungle. It was wonderful.
Reis van 1 nacht, 12 jul. 2018