Location was great, near a beautiful park and cafe street, we walked downtown too. Staff was very friendly and helpful.
We didn't get have soap from house keeping over our two nights, and only shampoo the second night (used our own). The bathroom looked new but not really well designed, bit of a small shower and no counter. The coffee cups weren't very clean and weren't replaced after the first night.
Overall, really good value for the price, and location would mean we'd stay again.
Reis van 2 nachten, 22 feb. 2020
This hotel was in a nice area. Unfortunately, the front of the hotel was a no stopping zone. There was an area in the back for picking up and dropping off, but I didn't find out about it until I was ready to leave for the airport. The place was very clean. As you first walk into the hotel, there is a place where you can have the complimentary breakfast. It was clean. When we got to our room, it was considered a family room, which is what we needed. There was a queen size bed in one room, and the other room had 2 single beds. The shower was nice and clean too. The ONLY problem I had was the lack of hangers in the bathroom. There weren't a lot of place to put the towels as we used them. Just like in every other hotel, towels on the floor means you want new ones, but we only stayed for 2 nights, so we didn't want to ask for new towels. We also didn't want to dry all the towels on top of each other. Other than that, this place was great.
Charles, Gezinsreis van 2 nachten, 20 feb. 2020
Friendliness and helpfulness, and location for where I needed to be
Zakenreis van 1 nacht, 19 feb. 2020
I never stay, we were outside where the hotel is before 12pm, we rang for some help how to get to the car park as is our first time there, was no help at all, staff member was on told us , she doesn’t know the place well, and we need to wait for another staff member she out, but we stuck in traffic, we go round and round, we stress out, but she said, normally guests don’t drive, they catch taxi, I end up told her to cancel our booking, I end up ringing Hotels.com to book another one, they refer me to cancel my booking, and they still haven’t cancel, but charge me for one night, I rang them again on Sunday morning because I noticed they took money out, and I was told I didn’t show, but I already ask to cancel before 2pm on Friday
May, Reis van 2 nachten, 13 feb. 2020
Due to having a windowless room, there was no aircon in the room this made extremely hot inside the room which made it so uncomfortable.
Reis van 3 nachten, 3 feb. 2020
The property location is central and the rooms are clean and a reasonable size.
Reis van 1 nacht, 1 feb. 2020
Ryals Hotel is a new hotel (only about two years old) located at Broadway. The Internal Queen Room I stayed in was small but comfortable and I wasn't bothered about the lack of an external view. There is a little window facing the interior lobby area. The room was in good condition due to its young age, though there were a few minor issues like the smoke detectors having sticky tape on them. An iron, ironing board, hair dryer, mini kettle and mini fridge were provided. (A price list for replacing broken or damaged items says you'll be charged $390 for the iron, $215 for the kettle, $190 for the hair dryer, $90 for the tissue box, and so on.) There was no safe provided, but the one major issue with the room was I couldn't find any way to control the central ducted air conditioning (not even a basic HI/MED/LO switch). The temperature wasn't a problem for me, but other people may find the lack of controls problematic. Very generous to include cooked breakfast and it is available until 11am, which is great. It was great value for the price I paid for the room. Late checkout was available for $20 per hour. I would definitely consider staying there again, although Broadway is a bit of a walk to the CBD.
Reis van 2 nachten, 9 jan. 2020
Sooo clean and neat. Quality linen. Professional and informative staff. Fantastic free breakfast. Close to all amenities. Comfortable and modern refurbishment. The perfect city weekend break if you don’t need room service. Excellent value for money!!!
Reis van 1 nacht, 27 dec. 2019
The hotel was clean and the amenities were great but they did not allow me to cancel halfway through my stay which is what I wanted.
Reis van 9 nachten, 1 dec. 2019
Only good thing about this hotel is that its on the edge of Glebe. A souless dirty poorly designed hotel. Needs a tasteful makeover to create a chic vibe to suit the location. If you can do that, please give them your details.
Zakenreis van 1 nacht, 25 nov. 2019