The Ridgeline Hotel at Yellowstone, Ascend Hotel Collection

Gunstige ligging tov Yellowstone. Mooi hotel met goede voorzieningen. Iets te ver van centrum gelegen om te lopen. Kamer erg verzorgd ebook hotel zelf. Ontbijt is restaurant was erg goed veel keus. Ook diner erg lekker. Goede keuze voor ons.

De man aan het onthaal die pas 3 dagen daar werkte heeft ons perfect vriendelijk onthaald en tips gegeven over de omgeving en lekkere eet mogelijkheden. Onze kamer was stoffig. De kastladen en handgrepen van de schuiven waren stoffig en vol pluis.Na onze eerste nacht en een volledige dag uit kwamen we om 16.30u terug op onze kamer die niet gepoetst was. We zijn naar de lobby gegaan en dezelfde man die ons incheckte was aanwezig. Hij was duidelijk verveeld met het voorval en is onmiddellijk beginnen bellen om ons een oplossing te bieden. Helaas was er niemand van het poetsteam nog aanwezig. De man van het onthaal heeft ons propere handdoeken en badkamer supplementen bezorgd en zich verontschuldigd voor het ongemak. Het ontbijt in het bijhorende Yellowstone Mine Restaurant was naar behoren maar voor avondeten was dit een dikke tegenvaller. Het was buiten ongeveer 25 graden maar in het restaurant was geen AC dus vreselijk warm. Het bedienend personeel was verward en onverzorgd. Een kerstomaat op mijn side dish salade was rot. Ik heb een aziatische dame die de tafel afruimde hierover aangesproken maar zij begreep me niet en heeft mijn bord zonder meer meegenomen. De dag erna zijn we in het dorp zelf gaan eten in "the Raven" en dat was super.

Great location almost next door to Yellowstone’s north entrance. The building is a bit older, but everything was clean. Complimentary breakfast was served in the restaurant next door (great for dinner too!). We had a room overlooking the mountains, but being on ground floor we mostly saw the parked cars. Lovely swingchairs overlooking the river. Only complaint is that they don’t hold on to promises. We have Best Western rewards gold and were promised extra reward points because no upgrade was available. Almost 2 weeks later nothing has been added to the account yet! Promise and keep it or don’t promise! If you’re looking for a place to stay directly outside the park, we highly recommend this one!

We stayed here for one night on Sat. Jan 16 to Sun. Jan 17 2021. We got in around 8:30 and they gave us a river facing room, (401) that had a little walk down the outside stairs to the back of a building. No big deal as we could hear the rush of the Yellowstone below. Magnificent view of the river and the mountains from this hotel. The side staircase was a little dark walking down the stairs for my wife so I just told her "one foot in front of the other and step down". The room was clean and cozy, the beds were fantastic. The shower was a little small but the rain faucet felt great. The front office person was exceptionally nice and friendly. Excellent room for the price. I'd stay there again.

It was a perfect place to stay after a long beautiful day at the park. The restaurant that was connected was great too! The pool was great. The whole family enjoyed our stay even our dog! :)

Friendly staff, great stay!

Very close to Yellowstone entrance, great view from parking lot

No one cleaned my room for the 3 days I was there. No one made up a bed, emptied a garbage can. Nothing. Room untouched. Motel 6 would be better

Check in was horrible. Upon checking in, I was given a room, then 10 secs later staff April took my room back and gave it to another customer. I was then given a different room and upon entering the room with the room key I was given, I found another person in the room. Staff April then told me I had to wait 30mins for another room to be cleaned. What a nightmare! Luckily, staff Nathaniel had some problem solving skills, stepped in to help me and gave me a room that was ready. Thank you Nathaniel! April needs some training on customer service and problem solving skills.

Took forever to get breakfast because woman in counter took so long to assist a different guest.