HeeFun Apartment Hotel GZ Poly D Plaza

Great Place as always. Smiling staff. Friendly and willing to help. Worth every penny.

I booked their business suite; on arrival I was told that rooms of the type I booked were all full but they would upgrade my room, but in fact it was a room of their cheapest type with wet floor cleaned just a couple of minutes back. After my complain they showed me a room which I was more or less satisfied with, but a bit later I found that the Wi-Fi access point was opened (not secured at all), and did not work as well. I called for someone who could help me (BTW from my celly, 'çause the room phone did not work too), they were trying to fix it for about 30 minutes. Being quite exhausted, I asked them just to give me a password from a nearby room Wi-Fi point, or give me another room and stop this mess, but they said they would fix it in a moment. Finally a senior technician came in and failed too, and gave me the password from a nearby room (exactly as I asked them from the beginning). That's how they wasted one hour of my life. And yeah, Wi-Fi did not work fine in the whole room. I am a Gold member of Hotels.com and I have never had such a SHH..ocking service.

Fabulous place. Great Value for Money. Centrally located.

Room was great, much larger than I needed. However the map location on the Hotel.com site is a little off.

Chinese style hotel which was adequate for our needs - we booked a 3 bedroom apartment. It was spacious and conveniently located however there are no kitchen utensils or crockery etc and you have to ask for this to be brought to your room. No toasters! A shower was not working in one of the bathrooms and the level of cleanliness was below par. The state of the common areas like hallways and lift areas are filthy. Cigarette butts everywhere and carpets that may never have seen a vacuum. That said we enjoyed the location and the apartment was great for 4 people. The IGC shopping Centre is across the road and there are many restaurants nearby. Train is close. Should we need a 3 bed apartment again we would consider. Very well priced. Great if you can turn a blind eye to cleanliness level.