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3,5-sterren hotel in Windermere met een restaurant en een bar/lounge
Overall a great hotel. Location good for both Windermere and Bowness. Common with many…
8 okt. 2021
Poor service for breakfast. Had to ask for plates, tea and coffee. Had to wait for food…
1 okt. 2021
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel en veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, er wordt regelmatig gecontroleerd of personeelsleden koorts hebben en gasten ontvangen ontsmettende handgel.
Deze accommodatie aanvaardt Visa en Mastercard. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
This is by far the worst hotel experience ever! I don’t even know where to begin. So we reached the hotel after a 5 hour drive and was given the keys to our room which was a family room. The room was so far deep down the hotel with squeaky floors dim lights. The room itself was dirty with hair on the floor, outdated carpets, just horrible. We asked the receptionist to be given another room close to the entrance of the hotel and the receptionist rudely said take your refund and go somewhere else. The audacity the staff has over at the hotel is unbelievable. They talk to you like you owe them something. I believe the staff is all Spanish and 99% rude and classless. In particular this woman called Annabelle. The breakfast was also pretty average. Please avoid booking your stay at this hotel!! Totally ruined our trip.
Digvijay, Gezinsreis van 2 nachten, 30 sep. 2021
On check in I was informed that the only breakfast was after 0930 - I had to leave by 0900 The evening meal was not worth what I paid for it I don`t see why i have to pay to park in a Hotels Car Park
Joe, Zakenreis van 1 nacht, 20 sep. 2021
Location is great but the hotel itself needs a make over. Our room had a musty smell, the beds were so noisy and uncomfortable and floorboards were creaking all the time from anyone walking past or above. Have to pay £6 per day for parking which is not explained. The staff were friendly and helpful
Gezinsreis van 2 nachten, 10 sep. 2021
Stopped here as a last minute booking on Bank holiday Monday. I was concerned by the low rating, but I needn't be the hotel is fine. Professional staff, clean rooms, comfortable and spacious. Didn't eat there so can't comment on the food, but I'd stop there again.
Scott, Reis van 1 nacht, 30 aug. 2021
Hotel was and had everything that we needed. Comfy bed, clean bathroom, nice shower, nice telly, place to store clothes (wardrobe) and a lovely kettle. We had no problems and had a lovely nights sleep
Dan, Reis van 1 nacht, 24 aug. 2021
Reis van 3 nachten, 23 aug. 2021
Stayed for one night and very glad it was not longer. Took advantage of the dinner offer but there is no kids menu at all. Toilets in the restaurant were not very clean and had broken or at least wonky toilet seats. Looked almost like a cheap bar toilets The cleanliness of the hotel in other areas was good though and the staff are lovely. If you are bigger that a size 4 prepare to get caught on the shower curtain as the bath is super thin. All in all, I wouldn't really recommend this hotel for a family.
Louise, Gezinsreis van 1 nacht, 15 aug. 2021
The room was pretty old to be honest - smell of not being cleaned enough - our room was not touched on the second day abs no one told us - so no tea and coffee !! Breakfast is just awful- someone needs to visit it quickly - not one to stay at again and we even cancelled our third night - reception were not overly helpful -
Adam, Reis met vrienden van 2 nachten, 15 aug. 2021
Immediately greeted with unexpected knowledge that there would be a £6per night parking fee, even though confirmation said "Self Parking" only delving deeper into the small print does website make it clear there is a charge. Very irritating, especially as very tight parking space a long way from main entrance. Per other reviews decor is pretty shabby for the price. Will be going elsewhere next time
Robert, Reis van 1 nacht, 6 aug. 2021
Very misleading. The hotel looks lovely from the outside reception area and restaurant are nice. Bedroom is very basic old fashioned furniture. Restaurant fully booked so was advised to use pub next door which when we arrived at 6.30 no food available due to lack of delivery and pub was very basic and empty. After a lot of discussion with receptionist he very kindly arranged a table in the hotel restaurant. We would never stay again carpet in the bedroom was dirty.
patricia, Reis met vrienden van 1 nacht, 5 aug. 2021