What a hotel! We had the best time, me and my family celebrated Christmas together ( after 11 years of not being home for Christmas) and this hotel just delivered everything we wanted, even more! The customer service is outstanding and so many other hotels can take example from this hotel! Fantastic location, beautiful scenery, food selection excellent. The only downside was the hotel only had only one lift, most of the time full. We didn’t mind, but some people with health issues can struggle to walk up the stairs (several floors.) Also, very small gym, next to saunas, very humid and hot and not enough equipments. Signages at the hotel could be displayed bit more visible, as was bit confusing from the beginning to find the right places (perhaps orientation map for customers to be provided etc) Apart of it, we loved it :) thank you x
Mariana&David, Gezinsreis van 4 nachten, 21 dec. 2019
Property was in the most beautiful surroundings. Views of mountains and countryside. Lots of walks through the most lovely countryside. short walk to local village. Hotel itself was clean and lovely, pool/spa was great. Bar was great and staff at the bar worked really hard and were cheerful and helpful - really great. Food - snacks/lunch was good. Breakfast ok but could have been better, evening meal again was good but could have been better and staff in the restaurant seemed to have a bit of an attitude - frequently no cutlery and when you asked for some it seemed we were being annoying, if you were towards the end of the evening meal period then a lot of food started to run out and again it was with attitude that more was delivered. Overall though it was a lovely place and I would go there again.
Gezinsreis van 4 nachten, 30 mei 2019
Would visit the hotel again for sure. Spa was great. Room are spacious with lovely view. Restaurant very clean with generous choice of food.
Gezinsreis van 2 nachten, 21 feb. 2019
Amazing view, clean and friendly staff was excellent. Services perfect. A romantic place for couples or family. Breakfast and Dinner were excellent
Anna, Romantische reis van 1 nacht, 14 okt. 2018
Nice hotel with wellness
Very friendly staff, good location.
Had lovely Thai massage.
Pool bar was very good.
Reis van 3 nachten, 21 sep. 2018
Snobish hotel with dress code and bad food
Snobish hotel with dress code for dinner in the hotel restaurant.If you are coming from the mountains and don’t have any additional pair of shoes, don’t recommend to stay here. Food was below average for 4-star hotel. Service very unprofessional. Wellness area was very good!
Dominika, Gezinsreis van 1 nacht, 30 aug. 2018
the room was clean and comfortable. the staff and the service was very friendly and helpfull.
the location is great for travel in the area. the food was good, but not much variety.
Batsheva, Gezinsreis van 2 nachten, 26 aug. 2018
Family room was perfect
Nice hotel with good amenities. Disappointed after paying for late check out that the pool in a spa hotel didn't open until 2pm on week days so we couldn't use it before we left.
KC, Reis van 1 nacht, 4 aug. 2018
Wellness was plunged into darkness after a power cut, not their fault of course. Relaxation room had two televisions with the news on, because of that we went into the private pool area where there was a Armin Van Buuren concert on full volume. Not the relaxing environment we were hoping for. Pillows were really smelly in the room. Beautiful grounds.
Romantische reis van 1 nacht, 29 jul. 2018
Víkend v Tatrach
Hotel super, wellness top, strava dosť slabá
Dominika, Reis van 1 nacht, 7 feb. 2020