Cozy Studios at The Beacon

First of all I wasn't aware that The Beacon has three towers. It was not clearly stated in our reservation where among the three towers we are supposed to go for check-in. Most importantly, the time for us to check-in is also not stated in our printed and already paid reservation. I'm not used to having the room keys already in our room and as we check-out we'll just have to leave it there on the same room. I mean, we have been to different hotels and resorts here and abroad but never have we encountered such procedure. It's quite unique, yes, but I really think a little inappropriate and off, security wise, for both the guests and the management. Before midnight, in time for the New Year countdown, the internet went off. We were watching tv and it suddenly stopped. Before we checked-out there was no internet still.

Place is really cozy however contact with the owner is a challenge as you have to wait for the cleaning lady to get the key and they don't leave the keys at the lobby. Thanks.

It didnt start well, they put the wrong number on my booking so I couldn't contact them for the shuttle they advertised when I arrived in Manila, so I had to take a ridiculously expensive Taxi costing 2100 pesos the 4.1km to the studios. The taxi driver couldnt find it and spent 30 minutes driving round even though he had sat nav. When I eventually got there, I found several things broken or not working, the Satellite TV (it wasn't picking up any broadcasts) when I complained and got it fixed it only picked up filipino channels, the shower door (was off its hinges (beyond repair) and the main storage cupboard was a wreck.(the bottom had fallen out of the draw, rendering it useless). Ive never been in a place before that charges you (700pesos) for cleaning, they add it on as an extra before you get there, so in effect you're paying for the cleaning of the last occupants. We paid that first one, but bought some bleach and sheets (costing 550 pesos) I dont trust the cleanliness, under the sink stank and the toilet hadnt seen bleach ever. On top of all that the safety is appalling, The lifts were constantly breaking down, a huge hazard if there was a fire. Not to mention the time it took to get a lift that had space in. There were 4 lifts there, one broke down the second morning I was there and remained broken down for the remainder of my 9 days. The other 3 were shared between two tower blocks 44 floors high. There were rarely more than two working at one time.