La Quinta Inn & Suites by Wyndham San Marcos Outlet Mall

Everything was great 3 the only problem that we had was the door to the restroom would not close or stay closed.

The manager on duty (Justin) had the most positive attitude I have ever seen in a hotel. My son goes to college near there, so I will be making trips to the area frequently. I will only stay at this hotel. It was awesome!

Don’t get a room near the pool area, loud people in and around pool also, it is next to smoking area you can hear everything from my second story room. Exit doors slam shut and hear all those who choose to take the stairs because of the slow elevators. Only one elevator working.

I arrived to the la Quinta hotel in San Marcos, outlets at 8:00 pm. I was told by staff that due to spring break and being understaffed the room was not going to be ready for at least an hour. Mind you, I am by myself with two young children. I returned an hour later to be told it was going to be another hour. I immediately asked for a cancellation. No excuse. The management should plan for volume and adjust accordingly. I have never arrived to a hotel, well past the stated check in of 3pm to not have a room ready. Felt unsafe and worried finding a room to get my children to sleep. I will never stay with Wyndham chain again. Be better. Amber Davis

Great location! Our room was really clean which was greatly appreciated due to the pandemic situation.

This hotel seems newish and we needed it for an overnight stay in San Marcos. Everything was okay. There was something sticky over the carpet on the left side of the bed. Sticky enough that no one could walk barefoot in the room. It was also very confusing when it came to the cleaning staff— they were talking VERY LOUD..essentially yelling to each other down the hall on the third floor where we were located. They were openly cleaning and vacuuming until 9:30pm. Thankfully they never woke our daughter. Meanwhile, my husband told me that while he was walking out to our car in the parking lot that a family was heading to the pool with glass bottles for what he assumed was a party and by the time he came back they were yelling and arguing. We likely won’t come back to this hotel. We’ve decided next time we’ll spend the extra $$$ and head to the Embassy Suites.

Don’t normally like to give bad reviews because I believe that people normally try to do good, but this was not good. Arrived at 8pm and was told that room was not ready and would not be ready for 30-45 minutes and they would call me when ready, told person in front of me the same thing. Got a call at 8:42 that it was ready and arrived at 8:50. Upon check in was told checkout was at 11, 14 hours later. Room was not clean, beer bottle caps on the floor, toilet seat broke, shower dirty and grout problems. On the good, remote sterilized and lady serving breakfast was very pleasant.

Tremendous stay just steps away from world class shopping!!! And pet friendly!

Clean facility with very pleasant staff.

Nice hotel behind great shopping and restaurants area. Just had very noisy late night guests loud talking and tv and in and out of doors well after midnight. Friendly and helpful staff. Nice breakfast choices.