Casa Ambar

Hotel is in disarray and not suitable for guests.

Great stay great service ! Loved it

This was my worst Expedia experience. When we arrived at the hotel we were the only guest staying at the property. The entire place was dark they had to turn on the lights to show us around. You won’t have any AC in the day time it turns on at 9pm and off at 6am. When we decided to go out for dinner at night we realized that we were the only ones on the property. There was no one there for us to speak to. I was with my best friend and we felt very unsafe at this hotel. We even tried looking for another hotel to stay the night. We were only at Casa Ambar for the night but it was so sketchy. We did not trust sleeping there by ourselves. When we got back from dinner we were greeted by three men who barely spoke any English. Very disappointed that Expedia has this hotel as a option.

I admire the history and magic of this place! All the little touches really come together to make this boutique hotel special. I enjoyed the view as well as the location! What it lacked in ocean views it made up for in amenities and energy.

We had a lovely stay here, the service we received was 10/10, Christian the friendly man on reception really helped us out During the dramas of covid-19 when we had to move hotels, he very very kindly offered to deliver all of our suitcases using his own car to their sister hotel ready for our arrival. The hotel is perfectly located in the middle of the strip and you can ride bikes / walk to restaurants close by which saves in cabs. Cabs are also very easy to get outside the hotel. Their sister hotel ‘Posada Lamar’ is where we got moved to and is located on the beautiful Tulum beach , the staff are so friendly, they deliver an amazing breakfast to you and even lay it out on the table outside the room. I will recommend both of these lovely hotels to friends and family. Thank you both hotels for a lovely stay.

Really nice ! The best bed in the world , priceless

The room was good and cleaned daily. Hotel is centrally located to restaurants and bars. Although, you did need to pay for bikes (10USD for your entire stay), and the beach was only accessible through the other property which was about a 20 minute walk or 7 minute bike ride. The staff was friendly but it would be nice if you were able to find them more often, if necessary.

Our room has open holes so every mosquito gets in! Terrible condition of the whole place. Breakfast included was only fruit and coffee!

Very nice clean hotel in the best location on thr beach, across the road from Akiin beach club and surrounded by famous restauranrs. Fancy and expensive area. Great beach

Very well decorated rooms with antique things everywhere. The rooms on the first floor are really beautiful and large with high ceilings. Service is excellent!