2/10 Poor
Jun 11, 2020
Shuttle was suspended and not properly displayed on website but nearby hotels have shuttle service. Couldnt check in room because front desk personnel were gone before 11pm so paid for a night at Holiday Inn next door. NO COMMUNICATION with manager after leaving many messages on phone. Room wasnt very clean and hallways smelled like cigarettes. I shouldnt have to pay for this trip. No compensation for this giant mess. It was horrible RUINED my anniversary. Only good thing was there was hot water and WiFi. Dont go here. This happened to another couple the night before. Horrible service!
Disappointed
Disappointed, 7-night trip