4/10 – Redelijk
11 april 2022
Nice hotel, improvements needed with staff
Check in process was horrible. Their cleaning service marked 2 rooms as being done and both didn’t have bedding on. Finally a 3rd room had the proper cleaning service for us. We watched their cleaning staff leave right at 5pm & yet their job wasn’t complete. The front desk guy couldn’t even tell from his sheet they gave him as to which ones were ready or not. Our friends had to wait for front desk guy to run and find a room available. And this was well past 3pm check in time. Front desk guy had on jeans with holes and tennis shoes on, what happened to a more professional look to hotel staff. And housekeeping person lit up her cigarette before walking out of the door. Towels had human pubic hair on it which were not ours. Beds & pillows were comfortable and decent breakfast offerings. No one on staff in morning so had to ask breakfast person to find him and still had to wait. Staff could be a bit more professional and better housekeeping staff doing their job of cleaning.
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