4/10 – Redelijk
4 januari 2022
Well located, horrible condition
The flat is well located in the city, but the condition is very poor. The cleaning lady eventually showed up to remedy a few things, and promised someone else would come to fix broken stuff and the clogged sink, however that never happened.
I can accept normal wear and tear, and the flat being old, but things being broken and/or dirty is not acceptable.
• Key box outside front door is almost impossible to open.
• Wifi was off upon arrival, no instructions to be found on how to turn on and where to find the code.
• Window towards the street is splintered, but still in the frame.
• We never got the TV set to work.
• Several light bulbs missing in more rooms.
• Handles missing or broken on two drawers.
• Hook for towel next to bathroom sink is not fixed to the wall, so it falls of, when you use it.
• Can't open windows in other places than one room.
• Washing machine door has one broken hinge.
• Nails in the kitchen floor are sticking out, so you damage your socks and feet.
• Kitchen utensils, cutlery and glasses were dirty.
• No salt for dishwasher.
• Bathroom sink clogged.
• Bathroom tap dripping.
• No kitchen cloth.
All in all we spent quite some time on these matters, and also had the cleaning lady coming, which was disturbing.
I was explained by the office, that there wasn't time to fix these things, as the flat is continuously booked, but I do believe, that bookings will stop coming in, if they don't update those items.
Dorthe
Dorthe, gezinsreis van 3 nachten
Geverifieerde gastenbeoordeling van Hotels.com
