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Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $114
includes taxes & fees
$98 per night
Jan 19 - Jan 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Sofa bed
Pillowtop bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Sofa bed
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive
  • The National - 9 min drive
  • Altria Theater - 9 min drive
  • Greater Richmond Convention Center - 10 min drive
  • Broad Street - 11 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cantina Sol Bar & Grill, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cantina Sol Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 for adults, and USD 8 to 15 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to August 25

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Premier Richmond City Gateway?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Premier Richmond City Gateway?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Premier Richmond City Gateway?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Premier Richmond City Gateway and nearby?
Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Best Western Premier Richmond City Gateway?
Yes, Cantina Sol Bar & Grill offers American cuisine.

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Rose-Lys, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

dominique, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Venice, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Eh
Once again my heat/air conditioning unit stopped working in the middle of the night and very loud “adult time” noises coming from rooms on both sides of me literally all night long. I mean have your fun but be respectful of your neighbors.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Santricia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

vaughn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Santricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 Stars
Check-in was super easy, my room was very clean. The bed was super comfortable. I had no issues whatsoever.
Cody, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Debra, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Paulette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel tres correct
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious tastefully decorated room, very clean
Lovely spacious room, tastefully decorated modern with wood like floors. Large bathroom. Staff went out of their way to be helpful
Laurence, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Catherine, 1-night trip
Verified Expedia guest review

2/10 Poor

Dirty rooms.
Upon checking into the first room, I immediately noticed it was unkempt, with hair and fingernails scattered on the floor. I reported this issue, and the staff provided me with a different room. Unfortunately, this second room was even dirtier than the first. The bathroom had hair in both the tub and on the floor, and there appeared to be mold growing in the bathtub.
Venies, 2-night business trip
Verified Hotels.com guest review

6/10 Good

During the evening was pretty quiet and staff was friendly. Cleanliness of the room was just okay. Stains on the curtains, wall stains, musty stale smell in room. Not the worst hotel, but certainly not the highest quality either. Very middle of the market place. Surrounding area wasn’t too sketchy but wasn’t as nice as I was expecting. People smoking pot in the parking lot when we arrived was a turn off. Probably wouldn’t book here again.
Ashley, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Josue, 1-night trip
Verified Expedia guest review

6/10 Good

Wi-Fi internet is useless if you are a person who depends a lot on Wi-Fi, look for other options
Luis Garcia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The gentleman who works the afternoon shift went beyond the call of duty he needs a raise and a promotion
Lori, 1-night trip
Verified Expedia guest review

8/10 Very Good

Very quick overnight stay on a weekend. Check-in was smooth, the room was clean and comfortable. The bathroom (shower) was a bit dated, but otherwise a pleasant stay. Would recommend this hotel to others!
Megan, 1-night trip
Verified Hotels.com guest review

6/10 Good

First room had a cockroach. It also had an adjoining room door. We heard and understood our next door neighbor’s phone conversation, then their chosen tv program. The cockroach put me over the edge. The desk offered a different room on a higher floor, which we accepted. As we were leaving the manager offered extra points but failed to actually put them on our account.
Lisa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not good
Beverly, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

I found a pair dirty socks under my sheets guess the housekeeper made bed up without chasing sheets if she had stripped bed down she would have found the whole pair of socks
Noodle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"Ms. Paula, the kitchen manager, and her staff in the dining area were absolutely fantastic-we loved having breakfast there."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM