6/10 Good
Dec 24, 2024
Make sure you request a room on the top floor!
The rooms were recently remodeled and quite nice however they did NOT do a good job in sound proofing. We were in. King Deluxe room on the first floor two rooms down from the stairs and near the exterior gate by the pool. We heard EVERYONE walking up and down the stairs, the gate slamming when people went out back and unfortunately had people above us for one night which sounded like Riverdance! We could hear everything from talking to TV to footsteps. The front desk person was nice about it and says he gets this complaint a lot but unfortunately, there were no other deluxe rooms available on an upper floor. The only option was downgrade to a standard room in a separate building, which has not been remodeled. We viewed it, but it was not in good condition at all. Smelled funny and had stained carpet. Some we stayed in our room. Luckily the people above were only there for one night unfortunately they were up early the next morning to leave.
Wesley
Wesley, 2-night family trip
Verified Hotels.com guest review
