The hotel is recognisable and easy to find. It has a big entreance with doormen and security. Upstairs is a big, modern lobby, with friendly staff behind the receptiondesk. De elevators move you up extremely quickly and the rooms are easy to find. We booked a room with a view via Expedia.nl and wow what a view it was! We were on the 43th floor and had an excelent view over Manhattan. The room had an big comfortable kingsize bed, huge TV and an modern, nice bathroom. The only downsides I can think of is that WiFi in the rooms is not free, the refridgerator was out of order/sealed off and the location of the hotel is iffy. De hotel is located close to Times Square and several big sites. Thats maybe an upside, but also means that the area close to the hotel is EXTREMELY crowded! Be aware of that and realise that a subway can take you quickly to the same big sites, for only a small amount (use the unlimited 7 days MetroCard!).