Pyrenees Andorra Shopping Centre - 6 min drive - 5.4 km
Pal-Arinsal Ski Resort - 12 min drive - 12.1 km
Mirador Roc del Quer - 18 min drive - 16.3 km
Getting around
La Seu d'Urgell (LEU) - 53 min drive
Barcelona El Prat Airport (BCN) - 172 min drive
L'Hospitalet-pres-l'Andorre Station - 42 min drive
Porté-Puymorens Station - 45 min drive
Burton's Station - 47 min drive
Restaurants
RESTAURANTE ANDREA - 2 min walk
Borda De L'avi - 15 min walk
Tequilando - 3 min walk
Chaltén - 14 min walk
Cafe Don Piacere - 8 min walk
About this property
Hotel Marco Polo
Featuring downhill skiing, Hotel Marco Polo is a great choice for your ski vacation in La Massana. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Buffet, which serves international cuisine and is open for breakfast and dinner. Other highlights include a poolside bar, a bar/lounge, and a snack bar/deli. Skiers will appreciate access to ski passes and storage.
Languages
Catalan, English, French, Spanish
At a glance
Hotel size
121 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Uncovered onsite self parking (EUR 14 per night)
Onsite parking limited
Offsite parking within 984 ft (EUR 14 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Playground
What to do
Pool table
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Rafting nearby
Sledding nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Ski storage
Facilities
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Arcade/game room
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Ski
Ski passes
Downhill skiing
Ski storage
Ski lifts nearby
Ski runs nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Buffet - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.50 for adults and EUR 5.50 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Uncovered self parking costs EUR 14 per night
Parking is available nearby and costs EUR 14 per night (984 ft away)
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Hotel Marco Polo
Hotel Marco Polo La Massana
Marco Polo La Massana
Hotel Marco Polo Hotel
Hotel Marco Polo La Massana
Hotel Marco Polo Hotel La Massana
Frequently asked questions
Does Hotel Marco Polo offer free cancellation for a full refund?
Yes, Hotel Marco Polo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Marco Polo?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Marco Polo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Marco Polo?
Yes. Self parking costs EUR 14 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Marco Polo?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Marco Polo and nearby?
Have fun with onsite winter activities like downhill skiing. Enjoy amenities like a seasonal outdoor pool and an arcade.
Are there restaurants at or near Hotel Marco Polo?
Yes, Buffet offers international cuisine.
Does Hotel Marco Polo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Marco Polo like?
Hotel Marco Polo is a short 8-minute walk from La Massana Ski Lift and 18 minutes' walk from Anyos-L'Aldosa Trail.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
6.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 31, 2024
Vicent Francesc
Vicent Francesc, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Muchisumas gracias pir la gran hospitaludad y amabilidad del persinal del hotel Marco Polo. Volveremos muy pronto
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 12, 2024
Decepcionante para 3 estrellas
Habitación cerrada sin salida a exterior, claustrofóbica, cosa que no se menciona en la descripción de la habitación reservada en la web de Hotels.com, aunque solicitamos un cambio, no se nos facilitó.
Luego el parking horroroso, mencionan que está a 200metros, lo dudo, para llegar hay que bajar una pendiente muy pronunciada sin acera, donde suben y bajan coches. Cuando justo en frente del hotel, en la otra acera hay un parking bien majo.
Raul
Raul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2023
john
john, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2023
Andreu
Andreu, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 14, 2022
HEATING SISTEM WAS POOR.
FRONT DESK MEN - NOT FRIENDLY
Joaquin
Verified Orbitz guest review
8/10 Very Good
Jul 24, 2022
It was in the center of town and close to the things we wanted to do. My negative was that there is no A/C in the rooms and apparently they don't use wash cloths, we used a hand towel to bathe.
cynthia
cynthia, 8-night romance trip
Verified Expedia guest review
6/10 Good
Mar 13, 2020
Cheap, good location but lots of mould
Staff are very friendly, location is good but is pretty noisy on the main road. Rooms need Some upgrades but mostly just better cleaning as the bath and shower curtain were mouldy.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 29, 2020
It is a very well located hotel, nice staff and comfortable beds. It was close to a ski park in a very nice area. We enjoyed our stay there.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2019
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2018
Solo travel
Ok stay.good price.room ok
Lukasz
Lukasz, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2017
Santiago
Santiago, 3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2017
Awesome lace to vacation
Always love going to Andorra to race mtb
Roger James
Roger James, 7-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2016
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jul 2, 2016
An overrated hotel.
The inner rooms (Not facing the street) are very small and claustrophobic with very little free flowing fresh air from the window which, could be of concern to those more elderly guests that need that extra flow of air and, during my stay this was an issue to me as the weather was unusually hot and the rooms do not have air conditioning.
Even though the rooms were kept very clean, the towels were badly torn.
Steve,
Verified Expedia guest review
6/10 Good
Jun 2, 2016
Tom
Verified Hotels.com guest review
4/10 Fair
Oct 4, 2024
Es un hotel antiguo, el personal es amable. Pero la habitacion olia horrible,y estaba pegada a una calle transitada con mucho ruido. El precio no equivale al servicio en general.
Brenda
Brenda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
FERNANDO
FERNANDO, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2024
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Un peu vieillot
Stéphane
Stéphane, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
La unica pega es que no habia aire acondicionado en la habitacion. Nos recibieron con agua de cortesia en la habitacion pero no habia neverita. La limpieza correcta. Bien comunicado.
Annely Lorena
Annely Lorena, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 8, 2024
Hôtel très sale , resté dans son jus des années 80.
Rien n'a été rénové et des insectes couraient au sol de la salle de bain
Jean-Michel
Jean-Michel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Genial
Tania
Tania, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 23, 2024
Correcto
El hotel es antiguo, cos que en la habitación no se nota, ya que está restaurada, excepto el baño, que es antiguo, pero en buen estado. De la habitación lo que cambiaría don las almohadas, son como el papel. Otro aspecto negativo de la habitación es que no tiene aire acondicionado ni nevera para enfriar las botellas.
El desayuno completo y muy bien.
Adrián
Adrián, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Jul 23, 2024
Muito barulhento, é possível ouvir as pessoas conversando, subindo e descendo escadas, abrindo e fechando portas. Quarto muito abafado, não tem ar condicionado. Muito sujo, com odor.