Hotel Vieja Mansion

3.0 star property
Cuenca hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Vieja Mansion

Lobby sitting area
Standard Triple Room | Down comforters, in-room safe, desk, blackout drapes
Lobby sitting area
Exterior
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Conference center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room, 1 Double Bed

Highlights

Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Rainfall showerhead
Wardrobe or closet
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

Highlights

Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Rainfall showerhead
Wardrobe or closet
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

Highlights

Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Rainfall showerhead
Wardrobe or closet
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Rainfall showerhead
Wardrobe or closet
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

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About the neighborhood

Map
Luis Cordero 5-65, b/w Juan Jaramillo, and Presidente Córdova, Cuenca, Azuay, A01000

What's nearby

  • Río Tomebamba & Calle Larga - 3 min walk - 0.3 km
  • Calderon Park - 5 min walk - 0.4 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 12 min walk - 1.0 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 80 miles/128.7 km
  • 14n - Antonio Borrero Station - 9 min walk
  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Terminal Terrestre Station - 26 min walk
  • Unidad Nacional Tram Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sunrise Cafe - ‬2 min walk
  • ‪Goza - ‬3 min walk
  • ‪El Mercado Cuenca - ‬1 min walk
  • ‪Bumba - ‬3 min walk
  • ‪Thai Connection - ‬3 min walk

About this property

Hotel Vieja Mansion

Located just 1.9 mi (3.1 km) from the airport, Hotel Vieja Mansion offers a shuttle (available 24 hours). Guests can indulge in deep-tissue massages and enjoy international cuisine at KOLO, which is open for breakfast, lunch, and dinner. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 14 minutes away.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 1:30 PM; Check-in end time: 5:00 AM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 23-inch LCD TV

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

KOLO - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10

Renovations and closures

This property is closed from November 3 2023 to December 31 2024 (dates subject to change).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards.

Also known as

Hotel Vieja Mansion
Hotel Vieja Mansion Cuenca
Vieja Mansion
Vieja Mansion Cuenca
Hotel Vieja Mansion Hotel
Hotel Vieja Mansion Cuenca
Hotel Vieja Mansion Hotel Cuenca

Frequently asked questions

Is Hotel Vieja Mansion currently open?
This property is closed from November 3 2023 to December 31 2024 (dates subject to change).
Does Hotel Vieja Mansion offer free cancellation for a full refund?
Yes, Hotel Vieja Mansion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Vieja Mansion?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Vieja Mansion?
Sorry, there's no onsite parking at Hotel Vieja Mansion.
Is airport shuttle service offered by Hotel Vieja Mansion?
Yes, an airport shuttle is available. The charge is USD 10.
What are the check-in and check-out times at Hotel Vieja Mansion?
Check-in start time: 1:30 PM; Check-in end time: 5:00 AM. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Vieja Mansion?
Yes, KOLO offers international cuisine.
What's the area around Hotel Vieja Mansion like?
Hotel Vieja Mansion is in Downtown Cuenca, a short 9-minute walk from 14n - Antonio Borrero Station and 3 minutes' walk from Río Tomebamba & Calle Larga.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

This is a nice, cozy hotel. The Staff is super friendly and always willing to help. The one thing that was a bit bad well not bad but sort of uncomfortable is that there was no heating in the room and it got really chilly in the evening and morning but the comforter was sufficient to stay warm. There is a restaurant (Kolo) on the top floor and the food is super good and the Staff there super friendly.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

Unbeatable location, quaint hotel
Fantastic location - very close to Calle Larga (the main road with tons of great food and nightlife) . It's called "old mansion" for a reason - the decorations were well within the theme! Along with this theme, the keys were super old and there was only key per room; we were asked to leave it at the desk if we wanted to have the room cleaned (no big deal though). For extra amenities: the Wifi was reliable and breakfast was included. The staff was always responsive and the rooms were decent though a bit on the smaller end. Overall a good stay!
Colbey, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

This was a short term st
Graham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

great value
Perfect location. Amazing old colonial hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street. Close to everything. On site restaurant very good
leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value
Perfect location. Amazing old hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street
leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location.
Near the center of the old town and walkable to most attractions. Older hotel in excellent condition. All rooms open to covered courtyards and have period decor. Hot water takes a few minutes but is plentiful. Hotel also runs the laundry next door for same day service. Breakfast is good and dinners are excellent. There are other dining options nearby as well.
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

we love and recomand to stay in this hotel
Hemda, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Hotel Vienja Manion
Clean, Quaint hotel - right in the heart of the city. Easy access and convenient.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Old World Charm in Great Location
Lovely space. Old school. Nice people. Good breakfast. Great location. Kinda creaky, and noise carries through its open spaces, and the hot water was slow to kick in, but full of character.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, beautiful historic property,very friendly staff
6-night trip
Verified Hotels.com guest review

6/10 Good

Can't beat the location and the people working in the hotel were very accommodating. Considering the price, I don't think one can expect much more but if you want good light and a comfortable bathroom, this hotel is lacking in those areas.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great central location between Plaza and river. Very good meals. Great staff. Beautiful interior, like on its Web site
Verified Orbitz guest review

4/10 Fair

Good location, little else
A good location, but a poor hotel. When checking in, no staff member could be found. I called out and looked around for 5 minutes before someone arrived. No record of my reservation seemed to exist and I signed a pad to check in. The room was freezing and the man on the desk loaned me a portable heater. This made it tolerable. The shower was freezing and took 10 minutes to warm up. The bathroom was even colder than the bedroom! The Wi-Fi was atrocious and hardly ever worked. The reception man insisted that I used the room phone, when I wanted to confirm my tour. Every other hotel in Ecuador I stayed in called for me. On Christmas day, my room wasn't cleaned, as there is no spare key when the owner is away. I was given another room, which was slightly better, as the shower warmed up in 5-6 minutes. On the plus side, the breakfast was good. When I checked out, again no staff member could be found, after 5 minutes of looking and calling out, I looked over the desk and saw a pair of feet, this was someone fixing the wires on the computer. He looked around and he finally found the reception staff member, who was working in the laundry next door, that is part of the hotel. The hotel does have a good location and is only a short walk to nightlife and all of the attractions of Cuenca. However, there are many hotels with a similar location, they would be a better option, hopefully.
Verified Expedia guest review

8/10 Very Good

Beautiful hotel very close to everything
I have stayed at this hotel several times as it is very convenient to restaurants, bars, cafes, the river, as well as a very short walk to the cathedral and other historical places. It is also a beautiful hotel, the breakfast is very good, the staff is helpful. I plan to stay there in the future as well.
Verified Expedia guest review

4/10 Fair

Never again...
Not even a faucet for hot water in the sink? Checking out was a nightmare. Since their internet was down they couldn't run our credit cards, including the one I made a deposit with. We were delayed with this nonsense for a solid hour and we almost missed our flight. Terrible. They were reasonably nice about it, but what an awful experience it was.
Verified Hotels.com guest review

8/10 Very Good

Very nice
Great stay. ..nice folks and nice place
Verified Hotels.com guest review

10/10 Exceptional

Perfect location & breakfast for the price!
Perfect location close to main cathedrals, restaurants, shopping, etc. Fantastic breakfast with eggs, bacon, fruit, coffee and the best bread we've had in a while. Only minor issue was the rooms were a little bit cold.
Verified Hotels.com guest review

6/10 Good

Nice location, very expensive
It's a nice colonial house at the cuenca's historical center. The building is beautyfull and in excellent conditions. The staff is friendly. I pay 105 for a triple room But what you pay is super overated about what the hotel could offer to you. Cold rooms with cheap blankets. Poor breakfast. No parking. 20" tv with 15 channels. Drunks making noise at 3 am, whose lately was complaining because my Child was playing at 11 am. In my opinion, you could pay extra 5 dollars and stay in the best hotel of town o pay a third or a half and stay in a similar hotel
Verified Expedia guest review

10/10 Exceptional

Beatiful hotel in great location
I spent two great nights at the hotel. The room was charming, comfortable and clean, and the staff was pleasant. The location of the hotel is great! It is only a block or two from some of my favorite restaurants and coffee shops, as well as the river separating the old town from the new. It is also only a few blocks from the main square and the cathedral.
Verified Expedia guest review

4/10 Fair

Não aconselho
Nunca mais volto nesse hotel. Apesar da localização ser muito boa, o hotel deixa a desejar. Não tem água quente na torneira e no banho mescla água quente com água gelada um horror! Café da manhã péssimo. O piso do hotel parece um tabuleiro de madeira, qualquer movimento feito o hotel inteiro ouve. Não tem aquecedecor e quase morremos de frio a noite. Não recomendo. Custo altíssimo para o pouco que oferece.
Andre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Cuenca y Hotel Vieja Mansion un paraiso
Excelente servicio.. personal muy amable.. siempre pendiente que el turista este bien servido..
Verified Hotels.com guest review

8/10 Very Good

El lugar estuvo excelentemente ubicado. Un poco de problema al realzar el check-in. Las habitaciones algo frías. El desayuno estuvo bien.
Verified Hotels.com guest review

8/10 Very Good

Recomiendo este hotel
Bastante bien
Verified Hotels.com guest review