6/10 Good
Jan 2, 2025
Average stay considering the large price tag
Great stay& sleep but poor service & charged for in room snacks that were not consumed and only after we departed, and after final bills were settled then re raised hours later and not worth the hassle of calling back and wasting time arguing about extra charges for snacks that were clearly not consumed at all. Lesson for those staying, confirm that no items were consumed at checking out and settling bills, otherwise you will be charged. Other guests were raising the same issue at check out as they had been wrongly charged too. Great hotel, location wise (downtown Sarasota) and main reason for staying, the other issue was the pool being out of action, but not informed until checking in despite hotel being aware well in advance of the stay due to NY celebrations and not maintenance, but hotel over priced for the amenities considering even drinking water that was provided was charged (but we never used) in the room, most budget hotels offer this basic item for free. Coffee amenities within reception were empty at 1000am after the morning rush, overall, despite fancy soap in the room, not worth the extra charges and the price tag.
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