2/10 Malo
9 de febrero de 2025
Made to feel very unwelcome
We would not recommend staying at the Ty’n Rhyl. My partner and I attempted to check in at 9:30pm and were shocked to find the hotel in complete darkness. It was very unclear where we could park given the entire grounds was in pitch black. I knocked on the front door and the owner answered with a greeting of “I assumed you weren’t coming so I went to bed!”. We instantly felt unwelcome and uncomfortable. We then entered and had very awkward small talk with the owner before being shown our room. The restaurant and bar were not open at 9:30pm on a Saturday night, which we thought was strange. We then asked for local pub recommendations, which the host provided, followed with the remark “well I guess I’ll have to wait up for you then”. This added to the awkwardness. I’ve never stayed in a hotel that didn’t provide a key to the front door - had I known we’d have a curfew, we definitely wouldn’t have booked to stay. We decided to go to the local shop to bring some drinks back and sit in the downstairs foyer. The owner then said “oh well I’m going to have to charge you corkage for that”. We were gobsmacked, especially given the bar was closed in the B&B. We felt so uncomfortable that we grabbed our bags and left, deciding not to stay for the night. The service was terrible, would not recommend anyone booking this for a night in Rhyl.
Cliente verificado
Se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
