2/10 Poor
Feb 15, 2025
Do not recommend
We usually stay at the GKMI but this time around it’s been terrible. When I checked in I had two rooms reserved. They gave one room to someone that was not me. Didn’t ask for ID or anything. Just took their word for it. The bed was extremely uncomfortable and broken. The hallways smell like marijuana and when I asked not only the staff but the supervisors information they all gave me different answers or they didn’t know. The promoted a discount and no one had any idea how to even get a discount. It was awful. The supervisor made it seem like it was ok that they gave my room to someone else because they had the same last name as me. I DO NOT RECOMMEND!!!!
Tiffany
Tiffany, 1-night family trip
Verified Hotels.com guest review