2/10 – Matig
3 jan 2026
Beds: Rather firm, not the most comfortable, but sheets are soft with multiple pillows.
Shower: Shared, clean, okay pressure with hairdryer
Towels: Decent size, thin, nowhere to hang
WiFi: Reliable
Heating/Cooling: Horrible situation. You're given thermostats in your room that you can't control. They do nothing. Multiple people complained about it being cold, so they turned the heat on. They people complained about the heat, and they wouldn't cool it down.
Noise: Quiet
Outlets: Next to the bed
Staff: Thought they were responsive, offered to refund for some issues, but it was a lie and a front, and they had no intent to refund nor help.
This hotel/hostel was unpleasant. Upon bringing up one or two concerns, I thought they were being responsive to help, but they were not. I booked a room for two, but only I checked in, and they complained when someone else joined me late in the night. The room was freezing upon entering, and I asked why I couldn't control the temperature. They said it had to be done from the central source. I told them to NOT turn on the heating if I couldn't then turn it off because I needed it warmer than 17 degrees celsius, but I did not want the heat to go on and then me not be able to control that. The staff did not understand english well and even after repeating this 3 times, they turned the heat on. I then said it was too hot and the staff told me that their manager told me to ask for a refund for the problems. But it was a lie. Don't recommend here.
Jackie
Jackie, reis van 1 nacht
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