After initial doubt about selecting the Privilege Floor over the regular Borei Angkor, we can say we do not regret our choice in favour of the PF thereby spending some extra money on a package deal. Clean,spacious rooms with excellent bedding and on top of it very welcoming, accommodating staff! Py and Judy (and all others) at the reception desk went beyond in making our stay fantastic and memorable. We already met with Py at Siem Reap's airport and during the ride to the hotel he did a very efficient check-in, which allowed us to go straight to our rooms. The private car with driver Visna was a privilege on its own: although the tuktuks are cute, in particular on hot, humid days it's such a treat to be picked up in an A/C car with fresh wet towels and cold drinks after having toured the temples. The PF hands you a local phone, so you can stay in touch with your driver. Visna knew his way around and is a safe, pleasant driver. Till about 3pm you can enjoy the all day breakfast and from 5-7pm there's happy hour in the PF's restaurant (which has a balcony). Talking about the restaurant, food, drinks and speed were great, but it's Sokmen who will neither one of us (nor any other guests) every forget. He's the one who makes you smile at least once a day. All the staff at the restaurant was very helpful and friendly though. Laundry service was excellent: laundry handed in during the morning was ready by the end of the day and neatly put on your bed. Fantastic pool to relax.