4/10 Fair
Feb 4, 2025
Stay elsewhere, poor service/inadequate bedding
Every Motel 6 differs from another, this one is as basic as it get. the check in person I had the misfortune to deal with left a LOT to be desired. Check in was through what appeared to be a bulletproof glass case, apparently it was too late in the evening to allow guests to check in at the front desk reception area. The check in person apparently didnt understand that a soft voice doesnt carry through glass required me to continue to ask her to repeat herself when she wasnt using the microphone provided. I asked for a first floor room, was told none were available which I found impossible to believe. The first room was along side the highway-noisy (they have an impossible room numbering system requiring me to scale three staircases to find the room, numbers jump from 106 to 240 for no apparent reason). when I went back to request a quieter room I was told that manager approval had to be given because there were no room changes allowed except in an emergency. A new one for me. Manager was called who approved the room change. You have to wonder what kind of decision making power is given to employees if they have to call for a ROOM CHANGE DUE TO NOISE. beds were hard, inadequate blankets, no comforters. Go elsewhere.
Verified traveler
1-night business trip
Verified Hotels.com guest review