Hotel Reina Victoria

3.0 star property
City-center hotel in Valparaiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Reina Victoria

Minibar, free WiFi
Staircase
View from property
Exterior
Minibar, free WiFi

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Meeting room
  • Multilingual staff
  • Wedding services
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
  • Offsite parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Double Room

Highlights

LCD TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

Highlights

LCD TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Room

Highlights

LCD TV
Sofa bed - twin
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room Economy With Street View

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Standard With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

Twin Room Standard With Street View

  • Sleeps 2
  • 2 Twin Bed(s)

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About the neighborhood

Map
Sotomayor #190, Valparaiso, Valparaiso, 2340000

What's nearby

  • Plaza Sotomayor - 1 min walk
  • Mirador Paseo Gervasoni - 8 min walk
  • Port of Valparaiso - 11 min walk
  • Plaza Victoria - 18 min walk
  • La Sebastiana Museum - 4 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 84 min drive
  • Puerto Station - 3 min walk
  • Bellavista Station - 12 min walk
  • Francia Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Melbourne Cafe - ‬1 min walk
  • ‪504 Coffee - ‬2 min walk
  • ‪Restaurant Capri - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Hotel Reina Victoria

When visiting Valparaiso, Hotel Reina Victoria is a great choice to consider. The property is just a short walk to public transportation: Puerto Station is 3 minutes and Bellavista Station is 12 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1902

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.

Also known as

Hotel Reina Victoria Valparaiso
Hotel Reina Victoria
Reina Victoria Valparaiso
Hotel Reina Victoria Hotel
Hotel Reina Victoria Valparaiso
Hotel Reina Victoria Hotel Valparaiso

Frequently asked questions

Does Hotel Reina Victoria offer free cancellation for a full refund?
Yes, Hotel Reina Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Reina Victoria?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Reina Victoria?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Reina Victoria?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Reina Victoria?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Reina Victoria?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What's the area around Hotel Reina Victoria like?
Hotel Reina Victoria is in the heart of Valparaiso, a short 3-minute walk from Puerto Station and 6 minutes' walk from Paseo Yugoslavo.

Reviews

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great location, charming historic building, friendly and helpful staff. Parking was a bit of a pain
Heather, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Nice heritage property in a great location. Beds are uncomfortable and we got many bed bug bites. Andreas was excellent, he helped us plan our wine tours. This is not a quiet building, paper thin walls.
2-night trip
Verified Expedia guest review

4/10 Fair

This is a nice heritage Hotel. It has an good location . Unfortunately the beds are not vet comfortable and we hot many bed bug bites. The staff are friendly especially Andreas. He helped us plan our winery tours.
2-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Nice classic hotel, good value
Nice older classic hotel good location for visiting the city
Verified Hotels.com guest review

2/10 Poor

Not recommended/Não recomendado
Bad service, room not ready until after official check-in time, no towels or toilet paper until requested, the ceiling was dripping at night, dodgy neighborhood, not recommended/bad experience.
Verified Hotels.com guest review

6/10 Good

It was ok
It was ok for the price. Very noisy outside 24 hours. Walls are thin, we could hear our neighboors all around. Its well located and not bad considering the price we paid.
Verified Expedia guest review

6/10 Good

Old but comfortable
Old hotel but the room quite comfortable. Good hot shower. Breakfast is simple; bread, cheese ham and cereal. No fruits. You can feel the tremor due vehicles moving on the road. As it is in the city center, you hear the usual honking, shouting, etc. Located in Sotomayor. 5 mins walk behind the hotel is the area which is not safe. There is a foodcourt and supermarket near the port. Wifi sometime not working and got to get the hotel staff to reset the access point.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Great stay
Perfect location on square. Spiral staircase and no elevator was a hoot!!
Verified Hotels.com guest review

6/10 Good

Reasonable priced hotel in the old district.
We stayed for two nights and enjoyed comfortable beds. The room overlooked the plaza which is always very busy. There was a loud Zumba dance concert the first night but it was over early. It was Valentines night so there were a lot of couples out until quite late. I've come to the conclusion that everyone takes an opportunity to celebrate the magnificent acoustics of the square, whether it was calling to profess their love, duelling horns in traffic, or dogs barking out their joy of life. The next day there was a bus convention and the drivers tried to outdo each other with their bus horns on a regular basis, particularly when they began giving out awards. The staff at the front desk were not particularly helpful with restaurant recommendations but if you are not on a tight budget and can afford closer to North american prices, going up the funiculars to the district above, you will find lots of yummy restaurants within walking distance. Concepcion funicular was the best one, although not the nearest. The breakfast served at the hotel was reasonable but the basement smells of damp Mold so that was a little off putting. You can join a walking tour in the plaza around ten every morning, but be prepared for a long walk.
Verified Hotels.com guest review

6/10 Good

Good location
The locTion is good at the centrally located Plaza Sotomayer, near the port. This hotel is good, not great. The air conditioning doesn't work well but the rooms are reasonably comfortable. No elevator. The front desk staff are very helpful.
Verified Hotels.com guest review

2/10 Poor

The worst hotel ever
Omg...how can I describe my stay at this hotel... Literally it was the worst hotel experience ever in my life! First of all, the images of hotel on the website is very very deceptive! We already knew it is old hotel so we have very low expectation. However, the size, condition, interior and rooms were extremely disappointing. The first room was on the top floor (4th, no elevator) and it was full of strong wax smell when we walked in! It was obvious they just fresh painted the wooden floor with wax and didnt ventilate the room enough before guests' arrival. On request of changing room, they didn't cuz they said the hotel was fully booked. Fair enough. The bathroom wasn't even taken care of: the bath was full of hairs and the toilet was full of pooh Because of these, they finally changed the room, which was same size. We booked superior double, but it turned out their rooms are almost same!! In all, it was very unpleasant stay for us. There are tons if hotels and hostels in Valparaiso, so stay at other hotels but this one.
Verified Hotels.com guest review

10/10 Exceptional

Comfort
Loved the view and the whole concept of the place.
Verified Hotels.com guest review

8/10 Very Good

Ramon at the reception is great help to us. Thank
We enjoyed our stay for one night. The location is very central and the staffs are very helpful and friendly.
Verified Expedia guest review

8/10 Very Good

1.浴室很冷沒有暖氣,但是有活動式蓮蓬頭,水量充足,熱水夠熱 2.行李需要自行搬上樓沒有電梯 3.喜歡體驗老宅飯店非常推薦
CHIA YEN, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

NO RECOMIENDO, PÉSIMO SISTEMA DE ATENCIÓN
Infelizmente fue una mala experiencia, ya que no fue posible que los huéspedes llegarán al hotel en los días previstos y igual cobraron 1 día de estadía, sin tener utilizado los servicios de ellos. Cobraron $94.000.- mil pesos chilenos por una diaria siendo que nunca se ocupó las habitaciones.
Edvalda, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Dålig service . Dålig informasjon vid ankomst
Ingen information vid ankomst om internet , frokost mm. Personalen er ikke service innstilt , spesielt de manlige. Skal du kun overnatte ett par døgn ok men vid lengre oppehåll søk annet !
Alexi, 3-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful vintage hotel
Reception people are kind and helpful. Hotel is old style and beautiful. A few noisy but confortable for the price.
luc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente!! Hermoso lugar. Recomiendo!!!
Hermoso!! De epoca. La gente muy cálida!! Volvería a ir mil veces.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel histórico, con reciclado, pero sin ascencor.
Es un hotel del quichicientos. Conserva estilo antiguo, con agregados modernos, pero no tiene ascensor. No te asustes por la fachada.
Maria del Carmen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

nettes , preiswertes Hotel
Guter Ausgangspunkt für eine städtetour zu Fuß . Zentrale Lage
Verified Expedia guest review

8/10 Very Good

Proche du port
Proche du port, facile d'accès en bus ou métro depuis la station des bus, établissement simple et propre. A proximité d'un centre commercial. Juste un peu bruyant vu son emplacement sur la Place Sotomayor
Verified Expedia guest review

8/10 Very Good

Hôtel bien placé et charmant
Hotel très agréable et accueillant avec une belle vue sur la place en plein centre ville.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review