DeVos Place Convention Center - 9 min walk - 0.8 km
Gerald R. Ford Museum - 11 min walk - 0.9 km
Downtown Market - 14 min walk - 1.2 km
Getting around
Gerald R. Ford International Airport (GRR) - 19 min drive
Grand Rapids Station - 16 min walk
Restaurants
Brick and Porter - 2 min walk
Uccello's Ristorante, Pizzeria & Sports Lounge - 2 min walk
Barrio - 3 min walk
Leo's - 1 min walk
Tupelo Honey - 3 min walk
About this property
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers a fantastic location, putting you just a 5-minute walk from Van Andel Arena. Guests indulge in mani/pedis, then grab a bite to eat at the coffee shop/cafe. This boutique hotel also features a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
48 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 24.00 per night)
Offsite parking within 400 ft (USD 24.00 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Working away
2 meeting rooms
Services
24-hour front desk
Hair salon
Luggage storage
Wedding services
Romance packages
Facilities
2 buildings/towers
Built in 2011
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Dining
CitySen Lounge - Onsite restaurant.
Fees & policies
Parking
Self parking costs USD 24.00 per night
Parking is available nearby and costs USD 24.00 per night (400 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel
Frequently asked questions
Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Yes. Self parking costs USD 24.00 per night.
What are the check-in and check-out times at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection and nearby?
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection has a 24-hour fitness center and spa services.
Are there restaurants at or near CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Yes, there's an onsite restaurant, CitySen Lounge.
What's the area around CityFlatsHotel - Grand Rapids, Ascend Hotel Collection like?
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is in Downtown Grand Rapids, a short 4-minute walk from Van Andel Arena and 4 minutes' walk from Grand Rapids Children's Museum. Travelers say that the hotel is in a great location.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 26, 2024
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Loved the room. Very courteous staff
DEBORAH
DEBORAH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Great experience
We were in for overnight. From check in to check out it was a great experience. The staff was pleasant and helpful, room was incredibly comfortable and very clean. We would definitely stay there again.
Gayle
Gayle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Awesome!!
I stayed here because I had to be in town for work, and although my work didn’t go over well (I worked for the election) it seemed that I felt less sad because of how amazing this hotel is
Gabi
Gabi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Great hotel!!
This is my go-to hotel for when I’m in Grand Rapids!! We decided to stay another night due to the weather, and the staff was SUPER accommodating…they helped us find an affordable option and gave us the same room we had been staying in. Truly the best ever. So clean, great location, and amazing staff!! Will forever be staying here :))
Gabi
Gabi, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Great stay despite a couple issues
Hotel is close to everything downtown. Had a slight issue attempting to check in because no one was at the front desk or answered the phone. Waited almost 30 minutes. Two long hairs were found in the bed and neither myself nor my spouse have long dark hair. Also the lighting is very tricky inside the room. Took us a while to get lamps/rooms lit as needed.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Jad
Jad, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Didn’t get what we booked
We booked a queen bed but got a double. It was just the one night so I didn’t fight it. When we went to check out in the morning there was no one at the front desk. We waited for 5 minutes then just left the key cards and left.
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Great location downtown
Great location right downtown. My room was smaller but very modern and well laid out. The property is in great shape. Overnight parking is available in a deck that is right around the corner. I'd stay here again next time I'm in GR.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2024
Karen
Karen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Great view of the city and comfortable and clean bedding!
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Lori
Lori, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Helen
Helen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
YUN
YUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Everyone from the host upon checking in, to the housekeeping staff, to the breakfast staff was absolutely kind, patient, helpful, and AWESOME!!!!
Edith
Edith, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Excellent price. Large room with high ceilings. Good price/value proposition. Spartan furnishings. Overly scented. We’d stay there again.
Jon A
Jon A, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
Rachel
Rachel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Tom
Tom, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Willie
Willie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Great value
Nice small hotel in the heart of the city. Easy walking to Davos Place. Clean basic room.