6/10 Good
Oct 11, 2015
Very basic, but staff tried very hard to help.
This hostal is only 3 km away from Segovia, a convenient location, but would not be a suitable place to stay for international travellers who don't understand Spanish.
We booked a day before our arrival, but soon realised we were not expected. The staff did not understand English, we did not undetstand Spanish, a lot of confusion...with the help of another guest there who acted as interpreter, we were told to wait, a room had to be found, cleaned especially for us in a hurry. Meanwhile, a bar girl provided us with a bit to eat.
Unfortunately our room was right above the bar, the loud noises didn't die down untill well past 2 am.
The room was very basic but reasonably clean, reflected the low price we were charged.
Even though the language barrier was a problem, but we can see the staff on duty were trying hard to help, we were grateful for that.
UK couple
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