We’ve been staying in a suite for almost 2 weeks. It’s just so surprising how this hotel doesn’t have a cot, charges for extra blanket, always has issues with their key cards, parking gets full all the time and has super dirty washing machines. The housekeepers extremely nice BUT they need to be more thorough. For instance, the housekeeper who cleans our room always forgets something like she forgets to put a mat, to put back a trash bin, to close the window or whatsoever. She is such a nice lady but needs to be more thorough. The washing machine on the 5th floor is disgusting. The detergent drawer has mold and doesn’t seem to be ever cleaned. I myself had to take out the drawer, took it to the washroom in the gym, wash and rinse several times before using it. Yet they charge 4 bucks for each machine.