Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
What's nearby
Ski Dubai - 15 min walk
Mall of the Emirates - 16 min walk
Souk Madinat Jumeirah - 5 min drive
Wild Wadi Water Park - 5 min drive
Burj Al Arab - 6 min drive
Getting around
Dubai Intl. Airport (DXB) - 29 min drive
Al Maktoum Intl. Airport (DWC) - 39 min drive
Sharjah (SHJ-Sharjah Intl.) - 51 min drive
Mall of the Emirates Station - 14 min walk
Mashreq Metro Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Red Tomato Pizza Restaurant - 4 min walk
ستاربكس - 1 min walk
Grand Abu Shakra Restaurant - 2 min walk
Bikanerwala - 5 min walk
برياني الطلاب - 6 min walk
About this property
City Stay Prime Hotel Apartment
When you stay at City Stay Prime Hotel Apartment, you'll be just a 5-minute drive from Mall of the Emirates and Souk Madinat Jumeirah. You can get a morning swim in at the outdoor pool, and the sauna makes for a relaxing end to the day. A health club and a fitness center are offered, and apartments have conveniences like washing machines and refrigerators. Public transportation is close by: Mall of the Emirates Station is just 14 minutes by foot.
Languages
Arabic, English, Filipino, Hindi, Urdu
At a glance
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Sauna
Steam room
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Free crib/infant bed
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Toaster
Cookware/dishes/utensils
Free tea bags/instant coffee
Electric kettle
Coffee/tea maker
Bedrooms
Bed sheets provided
Rollaway/extra beds: AED 150
Bathrooms
Shower/tub combination
Rainfall showerhead
Slippers
Toilet paper
Free toiletries
Towels provided
Shampoo
Hair dryer
Toothbrush and toothpaste (on request)
Soap
Living spaces
Living room
Dining room
Sitting area
Entertainment
40-inch flat-screen TV with satellite service
Outdoor areas
Balcony
Terrace
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Soundproofing
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchairs available on site
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Local maps
Window screens
Electrical adapters/chargers
Iron/ironing board
Phone
Location highlights
In the city center
Things to do
Health club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
44 rooms
12 floors
Individually decorated
Individually furnished
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for an additional charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.
Also known as
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai
Frequently asked questions
Does City Stay Prime Hotel Apartment offer free cancellation for a full refund?
Yes, City Stay Prime Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Stay Prime Hotel Apartment?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at City Stay Prime Hotel Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at City Stay Prime Hotel Apartment?
Yes, there's free self parking.
Is airport shuttle service offered by City Stay Prime Hotel Apartment?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at City Stay Prime Hotel Apartment?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at City Stay Prime Hotel Apartment and nearby?
City Stay Prime Hotel Apartment has an outdoor pool and a sauna, as well as a steam room.
Does City Stay Prime Hotel Apartment have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does City Stay Prime Hotel Apartment have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around City Stay Prime Hotel Apartment like?
City Stay Prime Hotel Apartment is in Al Barsha, a short 16-minute walk from Mall of the Emirates and 15 minutes' walk from Ski Dubai.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
8.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 26, 2024
Staycation
Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Khozema
Khozema, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 27, 2024
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
zoheb
zoheb, 19-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 11, 2024
Very dirty hotel
Full of cockroaches
Sn
Sn, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 21, 2024
Good all round
Sn
Sn, 15-night family trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2024
Selection of TV Channels inadequate
Salim
Salim, 8-night family trip
Verified Expedia guest review
6/10 Good
Apr 1, 2024
Johannes Jacobus
Johannes Jacobus, 2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 1, 2024
Michael
Michael, 9-night trip
Verified Expedia guest review
6/10 Good
Nov 24, 2023
Good
fahad
fahad, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 15, 2023
Staff was very helpful but the sofas were not clean
Laraib
Laraib, 2-night trip
Verified Expedia guest review
6/10 Good
May 16, 2023
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
Alyanna Levy
Verified Expedia guest review
8/10 Very Good
May 11, 2023
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Bridget
Bridget, 8-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Aug 21, 2022
I did not like atmosphere, I don’t recommend it for family.
ABDULATIF
ABDULATIF, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2022
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Shihab
Shihab, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2022
Great location and our apartment was huge.
Staff extremely helpful. Would definitely stay again.
Susan
Susan, 10-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 27, 2021
Scott
Scott, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2021
Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Prema
Prema, 15-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 12, 2021
Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room.
Nice balcony.
Jessica
Jessica, 7-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 9, 2020
Not happy at all
The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
Mehtab
Mehtab, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2020
Peace and Accessibility
Peaceful environment and very accessible to all areas and necessities
Junaid
Junaid, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 3, 2020
Hotel for cockroaches!
Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls.
Photos are not representative of the apartment!
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 21, 2020
They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
Raz
Raz, 5-night trip with friends
Verified Expedia guest review
4/10 Fair
Feb 1, 2020
Not clean
Not clean hotel
Rahima
Rahima, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 9, 2020
Verified traveler
6-night trip
Verified Expedia guest review
4/10 Fair
Dec 19, 2019
Alot of flying insects
There are a lot of flying insects in the apartment, cockroaches in the bathrooms, and furniture is not refurbished
Ali
Ali, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2019
Perfect it was
Best price best rentability
Enjoy !