4/10 Fair
Jan 21, 2025
The room we stayed in smelled of dog or cat pee. Although we thought that opening the window and door would diminish the smell, the smell did not change. During the night when the door and window were closed, the strong odour made it impossible to sleep. When I called staff the next morning to explain, staff was told that the previous person's pet was inside the room because it was pet-friendly. They apologized and we decided to stop rating the room, but it is strange that the staff did not notice the smell until we told them, and the room and kitchen are dirtier than when I stayed before, the stove is broken and we would like to see improvements, so we rate the room honestly.
Verified traveler
1-night trip
