Herkules-Frisch-Glueck Visitor Mine - 8 min drive - 5.6 km
Fichtelberg - 30 min drive - 26.0 km
Fichtelberg Ski Resort - 32 min drive - 26.4 km
Klinovec Ski Center - 35 min drive - 26.4 km
Getting around
Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive
Dresden (DRS) - 96 min drive
Schwarzenberg (Erzgeb) Station - 11 min walk
Schwarzenberg-Neuwelt Station - 24 min walk
Schwarzenberg Halt - 26 min walk
Restaurants
Restaurant Pizzeria Rrush - 12 min walk
Hotel und Restaurant Danelchristelgut - 9 min drive
Gaststätte Spiegelwaldbaude König-Albert-Turm - 8 min drive
De Gute Stub´ - 18 min walk
Berggasthof Haus Fürstenberg - 8 min drive
About this property
Hotel Neustädter Hof
Located near a train station, Hotel Neustädter Hof is a great choice for a stay in Schwarzenberg/Erzgeb.. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A sauna, a terrace, and a garden are other highlights.
Languages
English, German
At a glance
Hotel size
72 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Uncovered onsite self parking (EUR 9 per day; includes in/out privileges)
Covered onsite extended parking (EUR 15 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Ski passes
Hiking/biking trails nearby
Mountain biking nearby
Ski lessons nearby
Hot springs nearby
Working away
3 meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Ski storage
Facilities
Built in 1910
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Shopping mall on site
Full-service spa
Sauna
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 69
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Area rugs in room
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Home comfort
Heating
Minibar
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Spa fee: EUR 10.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.50 for adults and EUR 10 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
Rollaway beds are available for EUR 45.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Uncovered self parking costs EUR 9 per day with in/out privileges
Covered extended parking costs EUR 15 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.
Frequently asked questions
Does Hotel Neustädter Hof offer free cancellation for a full refund?
Yes, Hotel Neustädter Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neustädter Hof?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Neustädter Hof?
Yes. Self parking costs EUR 9 per day. Extended parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Neustädter Hof?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Neustädter Hof and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes hot springs, casino gaming, and spelunking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Hotel Neustädter Hof also has a garden.
Are there restaurants at or near Hotel Neustädter Hof?
Yes, there's an onsite restaurant.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 10, 2023
Kirk
Kirk, 18-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Dennis
Dennis, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
christian
christian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Es war alles bestens, ich würde jederzeit wieder kommen.
Manuel
Manuel, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 10, 2024
Sehr laut, habe kein Auge zugemacht. Fenster musste man aber aufgrund der unerträglichen Wärme öffnen.
Frühstück ok.
Jana
Jana, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 10, 2024
Habe kein Auge zugemacht, Straßenlärm ist wirklich störend. Fenster zu schließen war leider keine Option, da es im Zimmer extrem warm und stickig war. Bettdecke viel zu dick für Sommer.
Frühstück war ok.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Hamza
Hamza, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 26, 2024
Dennis
Dennis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Andreas
Andreas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2024
Mats
Mats, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2024
gerne wieder !!
Es war Alles super , ein sehr schönes Zimmer das Personal sehr freundlich und das Frühstück auch super !!
siegfried
siegfried, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Stefan
Stefan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Es war sehr sauber und die Betten top. Das Restaurant hatte nicht so viel Auswahl, aber das ist ja auch Geschmacksache. Der Service war super, das Personal super freundlich und der Aufenthalt einfach top.
Lisa-Marie
Lisa-Marie, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
May 16, 2024
Dennis
Dennis, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2024
Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
KJ
KJ, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2023
Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Daniel
Daniel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 4, 2023
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2023
Alles sehr schön.
Diana
Diana, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 20, 2023
Das Hotel war sauber und das Personal sehr freundlich. Zum Frühstück hatte man genug zur Auswahl um auch satt zu werden. Einrichtung war schon etwas älter aber noch ok. Das einzige Manko war die Dusche. Die Fugen und das Silicon im unteren Bereich waren schon leicht Verschimmelt. Das sollte langsam mal erneuert werden.
Jörg
Jörg, 1-night family trip
Verified Expedia guest review
6/10 Good
Jan 7, 2023
Das Frühstück mit der Möglichkeit Extras wie Spiegel- oder Rühreier bestellen zu können hat uns gut gefallen. Dass vieles noch einzeln verpackt ist verursacht unnötig viel Müll. Die Parkmöglichkeiten direkt vor dem Hotel sind großzügig. Die Badewanne mit dem Duschvorhang fanden wir nicht so prickelnd. Der Einrichtungsstil ist wie Anfang der 90er Jahre. Schwarzenberg an sich ist auf jeden Fall eine Reise wert. Auch außerhalb der Adventszeit. Besonders gut gefällt uns die Altstadt mit dem Schloss und dem dortigen Museum. Es gibt noch Ladegeschäfte, die einmalig sind.
Ulrich
Verified Expedia guest review
8/10 Very Good
Dec 10, 2022
Sehr zu empfehlen, guter Standard, gutes Frühstück, freundliches Personal