Personal service at the highest possible level. Normally we book Sheratons, Hiltons, Hyats, Marriotts, shangrila’s etc but never have we encoutered such friendly, personal and carring staff as in the O Gallery Majestic Hotel in Hanoi. Genuinely interested in us. After we spoke with David and Mary about our itinerary they still knew everything when we came back in the hotel a few days later. Even got 2 plastic haha full of food from the manager Mary for our train trip to Danang.
Good hotel. Rooms are clean and comfortable. Good breakfast buffet and al la carte (both can be experienced every morning) Small but Nice pool on the 7th floor. Hotel is 6 months old. Everything is as nice as on the pictures. Perfect location. Would recommend others.