This is a fairly new hotel, so everything was clean and in good condition. Our room was set up to sleep 5-6 people, but the bathroom could only be used by one person at a time. The very lovely shower had NO privacy, only clear glass. This is pretty awkward if someone wants to shower while someone else is using the sink or toilet. The sink was so high my grandkids (5 & 3) couldn't reach to wash their hands (no stool to stand on.) They were also unable to open the very heavy sliding door, so they had to use the toilet with the door open. Our room was hot even after adjusting the temp down to 66. Went to the pool...cold water, cold room. Went to breakfast. Our group had to sit at separate tables. I was really excited that there was a new hotel near New Haven, but so disappointed that it really didn't feel family-friendly.