4/10 – Redelijk
22 nov 2023
The management was so poor. When arrived at the hotel, the owner gave me the room at the back. The room was dark due to lamp-off, then he offered another room in the front. But he requested me to pay additional Rp.30,000, I complained why ? Then he decreased it to Rp. 20,000. It's a 'take it of leave it' situation. So I paid the additional Rp.20,000. The room was so much different with the picture in the website. The TV was broken, and can not be used. There was nobody there instead of me and the owner (1 man and 1 woman). Everything was disappointing. Then I checked out the next day and did not use my 2nd night to stay there, due to the inconvenient situation I experienced. I wonder whether all OYO's hotel was like that ???
Fitriya
Fitriya, reis van 2 nachten
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